Erwan Sudrie

Client: STELLANTIS

Co-Management of a Competence Center of 150 people in Romania and Morocco (PM/PMO)

CdC Activities: Handling requests from the PSA-STELLANTIS EMEA zone regarding incidents related to after-sales tools (software, web, etc.)

PMP built and implemented / Project in English

Customer relationship management (Satisfaction measurement, Management of convergence actions and disputes, Reporting, Steering Committee animation)

Financial management (Business Plan construction, Monitoring-Reporting (costs and deliveries), Customer invoicing)

Forecast management (Construction, Adjustments, and management at defined frequency)

Activity management (Planning, Estimating, Objective achievement management, Internal/client reviews and reporting, Risk and opportunity management)

Resource integration (Scoping, Training, Coaching, Support, Action management)

Resource management (Hiring, Activity rate, Costs, Profitability)

Contract management (Calculation and management of penalties/bonuses, Convergence on evolutions and update of applicable and contractual frameworks)

Incident and improvement steering (Reviews, TaskForce, Quality gates, Workshops, Lessons learned, Benchmarking)

Client: PSA

Management of the design/development phases of the Citroën AMI

Formation of a multicultural team (France/Morocco/China)

PMP built and implemented / Project in English

Construction of the Quality resource workload plan by milestone

Staffing/integration/training/management of Quality resources

Management of KPI synthesis and Project reporting for internal and client dissemination (chasing contributors, verifying results, formatting, dissemination, capitalization in the PSA and Altran documentary system)

Animation of reviews (incident management, risk management, project deliverables monitoring review by phase, design deliverable acceptance review (Specs, PCP, tests, BOM maturity), Steering Committee)

Adaptation of the PSA automotive design framework to the L6E context (electric quad under 450 Kg / 45km/h)

Construction/adaptation of PSA standard Quality Indicators (Appearance/Functional/Waterproofness) frameworks

Construction/adaptation of quality objectives (ppm/durability) from PSA standards

Implementation of a Supplier Development entity to ensure APQP application by selected suppliers

Client: PSA

Management of a Competence Center of 70 people in France and Morocco (PM/PMO)

CdC Activities: Performing review, synthesis, reporting, incident/risk management, and lessons learned activities on PSA engine and vehicle projects

PMP implemented

Complementary project: Implementation of a PLM system

Agile scrum methodology

Customer relationship management (Satisfaction measurement, Management of convergence actions and disputes, Reporting, Steering Committee animation)

Financial management (Business Plan construction, Monitoring-Reporting (costs and deliveries), Customer invoicing)

Forecast management (Construction, Adjustments, and management at defined frequency)

Activity management (Planning, Estimating, Objective achievement management, Internal/client reviews and reporting, Risk and opportunity management)

Resource integration (Scoping, Training, Coaching, Support, Action management)

Resource management (Hiring, Activity rate, Costs, Profitability)

Contract management (Calculation and management of penalties/bonuses, Convergence on evolutions and update of applicable and contractual frameworks)

Incident and improvement steering (TaskForce, Quality gates, Workshops, Lessons learned, Benchmarking)

Construction and steering of activity transfer from France to Morocco as part of Altran's business model evolution. Transfer of 35 positions over 18 months including integration, training, recovery, and development processes. Implementation of a local management team and service center management processes

Cross-functional Quality Pilot:

> 2014-2015: PLM Pilot for the preparation, planning, implementation, training, and incident management of the switch to PLM environment for design processes (process modeling, adaptation of client processes to off-the-shelf products, agile mode work, participation in dedicated committees)

> 2015-2016: Internal Project Pilot: Improvement of reporting tools through redesign, standardization, semi-automation (VBA), and automation (BO BI). Improvement of the GMP project risk management process (redesign of the existing process to extend it over the entire product development cycle and organize it into 3 macro-processes). Key user during the evolution of the group application dedicated to incident management (Contribution to the specifications document, participation in pre-project phases (planning, pilot network, sponsors, associated committee management), deployment (communication, user training, incident management processes organization), and then tool administration (construction of a team of pilots/deputies per sub-entity, planning and animation of monitoring reviews, participation in N+1 monitoring reviews). Improvement of the incident management process for R&D departments (Use of the evolution of the application dedicated to incident management to redesign the process and simplify its input and use, standardize it across R&D engineering, and make it more effective in crisis situations).