About Erwan
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Save MarketAccount ExecutiveJanuary 2021 - December 2022 (1 year and 11 months)Bd Périphérique, Paris, FranceSave Market is a company specialized in the repurchase of IT equipment from companies: smartphones, tablets, and computers. Adopt an ecological approach! Give a second life to functional products and fight against waste. Obsolete equipment will be recycled through our approved partners. We offer a wide range of tested, refurbished, cleaned, and 6-month guaranteed electronic products. Our expertise in refurbished products is valued thanks to a team of trained experts. https://www.save-market.com
- BolloréIT BuyerSeptember 2019 - December 2020 (1 year and 3 months)92800 Puteaux, FranceIT Buyer for Bolloré Global procurement Scope: Software, Hardware, IT services & Telecom; Areas: Europe / EAMA / APAC Responses to daily purchase requests from Havas and Bolloré entities at the global level (contractual and commercial negotiations): Results: €3.5m of ad hoc purchase requests managed → 20% Savings Participation in calls for tender and strategic subjects:- Dailymotion server infrastructure renewal (€550K)- ERP integration for the Automatic systems entity (€4.5M)- CCTV & Access Control integration project for Abidjan port (€400K)- P2I referencing renewal for the management part (200 to 400 FTE) Analysis and monitoring (Reporting, Purchasing performance measurement, etc.) International competitive intelligence- Implementation and deployment of framework agreements within the Bolloré and Vivendi groups- Monitoring of Bolloré and Havas group contracts.- Supplier relationship monitoring
- AdisseoCustomer Service & Supply Chain International Assistant – EMEA RegionSeptember 2018 - August 2019 (11 months)92160 Antony, France- Manage the preparation of contracts / orders on SAP :- Ensure that contracts / orders, and contract review are carried out in compliance with SLA and good practices- Answer questions from agents and customers about orders placed or to be placed- Optimize orders transport costs- Work in partnership with external interfaces (customers, agents, distributors, freight forwarders, transporters) and internal interfaces with Customer Service coordinators (back-office) and factory Supply Chains.- Monitor customer portfolio, anticipate blocked orders and alert the coordinator in charge of debt collection. Manage customer relations:- Collect customer informations- Enter customer complaints in compliance with the SLA & collect all proofs of claims- Investigate complaints, and respond to customers within defined deadlines Provide support to sales representatives:- Perform sales forecasts for global accounts- Support sales representatives by being able to provide a status of contracts, orders, allocations or sales targets- Communicate with sales people through our "Sales Forces" CRM
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Education
- Master 2 (M2), Purchasing and InnovationKEDGE Business School2020Master 2 (M2), Achats et Innovation
- Master of Business Administration - MBA, International BusinessMBA ESG2019Master of Business Administration - MBA, Commerce international