Freelancer profile translated to English.

Description

With over 5 years of experience in user support and workstation management, I assist you in resolving your technical incidents (on-site and hotline), managing your office tools (Microsoft 365, Intune, Adobe), and administering your user environments.

I also work on IT relocation projects, mass deployments, license management, and MDM.

My strengths:

On-site and remote technical support

Microsoft 365 (account creation, licenses, email)

Intune & MDM: basic workstation management

Office & user workstation assistance

Participation in field IT projects (branches, migrations, cabling)

I am attentive to your occasional or regular needs, for remote missions or in the Île-de-France region.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Institut Océanographique -
IT Support Technician
October 2025 - January 2026 (3 months)
Trésors des Océans, Erquy, France
• • On-site IT support (user incidents, diagnostics, resolution)
• • Technical preparation for an institutional event (workstations, network, rooms, audiovisual equipment)
• • IT inventory (workstations, monitors, peripherals, stock)
• • Network audit: identification and documentation of network and Wi-Fi access points
• • Occasional interventions: UPS, meeting rooms, room bars, kiosks
• • Autonomous work, coordination with the IT team / CIO, skills=[]
Institut Océanographique -
IT Support Technician
October 2025 - October 2025
• • On-site IT support (user incidents, diagnostics, resolution)
• • Technical preparation for an institutional event (workstations, network, rooms, audiovisual equipment)
• • IT inventory (workstations, monitors, peripherals, stock)
• • Network audit: identification and documentation of network and Wi-Fi access points
• • Occasional interventions: UPS, meeting rooms, room bars, kiosks
• • Autonomous work, coordination with the IT team / CIO, skills=[{
"id": "Assistance utilisateur",
"type": "GLOBAL",
"name": "User Assistance"
}, {
"id": "MDM",
"type": "GLOBAL",
"name": "MDM"
}, {
"id": "Gestion des accès",
"type": "GLOBAL",
"name": "Access Management"
}, {
"id": "Support technique",
"type": "GLOBAL",
"name": "Technical Support"
}, {
"id": "Maintenance informatique",
"type": "GLOBAL",
"name": "IT Maintenance"
}]
Assistance utilisateur MDM Gestion des accès Support technique Maintenance informatique
Institut Océanographique - Maison des océans
IT Support Technician
June 2025 - July 2025 (1 month)
• • Network audit: identification and documentation of network and Wi-Fi access points.
• • Occasional interventions: commissioning a UPS, searching for and preparing meeting equipment (octopus cable, room bar, kiosk).
• • Performing a complete IT inventory, skills=[]