Freelancer profile translated to English.

Description

🚀 CONSULTANT, PROJECT MANAGER AND SENIOR PMO with over 25 years of experience, I support the business and IT departments of major clients (Bouygues Telecom, RTE, SNCF, SFR, Orange) in their digital transformation and operational excellence programs.

My expertise lies at the heart of network and IT maintenance, deployment, and operation processes. Accustomed to complex environments and multi-year budgets with high stakes (> €20 million), I secure governance and align technical solutions with the company's strategy (up to the executive committee level).

🎯 WHAT I BRING TO YOUR TRANSFORMATION PROJECTS:

● Securing complex programs/projects: Scoping, Governance Structuring, Program and Risk Management, Rigorous Budget Management, and Multidisciplinary/Offshore Team Coordination.

● Operational Excellence & Business Performance: Process Optimization (Lean), Reduction of Production Costs (OPEX) and Supply Chain.

● Mastering Data & IS: Management of large-scale migrations (e.g., +3 million migrated objects) and integration of key software packages (Netcracker, ServiceNow, Remedy).

● Change Management: Alignment of business/development teams and large-scale training (+1,000 users trained).

Industry field of expertise

Languages

English
Native or bilingual
Italian
Basic

Workplace preferences

Can work on-site

Paris (up to 30km)

Bouygues Telecom
Business Process Manager (BPM) – Operational Excellence Deployment & Network Supply Chain
TELECOMMUNICATIONS
October 2022 - October 2025 (3 years)
Vélizy-Villacoublay, France
CONTEXT: Operations and Deployment Department (DED) – Planning and Operational Excellence Service (M3P). Consolidation of deployment forecasts and performance improvement.

SCOPE: Responsible for optimizing Fixed and Transport network deployment processes. Cross-functional coordination of +20 people (Project Managers, offshore providers, Supply Chain).

Managed material stock: >€10 million.

🎯 MAJOR ACHIEVEMENTS:

● Improvement of FTTH/WAN deployment processes (ServiceNow workflow modification, KPI implementation, transition to RUN)

● Design and deployment of the A&OP (Activity & Operational Planning) process for the network Supply Chain

● Consolidation of FTTH and Datacenter program forecasts (LF/3YP) (RACI, BPMN)

📈 MEASURED RESULTS:

● Reduction of network material stocks from 6 to 4 months of production

● Significant gains in production costs (OPEX).

ENVIRONMENT: Lean Management, Agile, BPMN Camunda, Power BI, ServiceNow, JIRA.
Operational Excellence Process Improvement Microsoft Sharepoint Planning Design and Writing
Réseau de Transport d'Electricité
IS Project Manager – Telecom IS Overhaul & ITSM
ENERGY AND UTILITIES
February 2009 - January 2022 (12 years and 11 months)
Paris, France
CONTEXT: Multi-year program for the global overhaul of Telecom IS (Fiber, WDM, SDH, IP) to support the evolution of ITIL and NOC processes.

SCOPE: End-to-end scoping and management (multiple lots). Cross-functional coordination of 17 employees (business/IT/project) and offshore development teams. Budget: > €20 million.

🎯 MAJOR ACHIEVEMENTS:

● Benchmark, selection (RFP), and integration of ITSM & OSS/BSS software packages.

● Validation of development deliverables and contractual management of publishers & offshore development teams (SLA monitoring, disputes, litigation).

● User Acceptance Testing (UAT) management

● Data cleansing and massive data migration.

● Change management and large-scale training plan.

📈 MEASURED RESULTS:

● Commissioning of two ITSM software packages with CMDB and OSS with integration into the RTE ecosystem via Rest API & Webservices and integration of a GIS module with ESRI Rest API.

● Successful migration of +3 million business objects

● Support and training for over 1,000 end-users.

ENVIRONMENT: V-Cycle, BMC Remedy, Netcracker, GIS, Webservices, Rest API, UML.
Networks and Telecoms OSS Change Management V-Cycle ITSM
STERIA
IS Business Analyst Consultant
TELECOMMUNICATIONS
January 1998 - September 2000 (2 years and 8 months)
Paris, France
IS Business Analyst for management applications of the repository, Work Order management workflow, and NSS network audit of SFR
•Impact analysis of core network evolutions.
•Writing of needs statements.
•Management of VABF and budget monitoring.
Functional Project Manager, for the audit and update of Alcatel (SSP, RCP) and Siemens (MSC) switches in the NSS network.
Business Analysis Networks and Telecoms Functional Acceptance Needs Statement Budget Management