About Erwan
French
Native or bilingual
English
Basic
Experience
- indépendantCommunity ManagerSOCIAL NETWORKSJanuary 2025 - August 2025 (7 months)Lyon, FranceSocial media strategyCommunity management and engagementCommunication & writingPerformance analysis
- IndépendantCommunity ManagerSOCIAL NETWORKSAugust 2024 - Today (1 year and 10 months)Lyon, France📌 Social Media ManagementPlanning and regular posting of content (Instagram, TikTok, Facebook, X…).Creation of attractive visuals using Canva.Creation of catchy captions tailored to the target audience.Management of the weekly/monthly editorial calendar.📌 Moderation & Customer RelationsResponding to comments, DMs, and questions in real-time.Moderating discussions to maintain a respectful community.Handling negative or sensitive messages professionally.Building community loyalty through positive communication.📌 Content CreationCreating posts, stories, reels, and TikTok videos.Researching trends (sounds, challenges, hashtags).Adapting content according to the channel (format, tone, frequency).Developing mini-strategies to boost engagement.📌 Analysis & OptimizationTracking statistics: views, likes, comments, engagement rate.Analyzing best-performing posts to guide strategy.Regular recommendations to improve visibility and growth.Optimizing posting times and content types.📌 Community DevelopmentImplementing actions to increase followers.Collaborating with micro-influencers.Community engagement: polls, questions, interactive messages.Competitive analysis and study of similar accounts.
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Education
- Professional Baccalaureate in Landscapingsainte consorce2023