Freelancer profile translated to English.

Description

Thanks to my experience as an entrepreneur, I understand the needs and challenges of businesses. As an SDR, I am comfortable with both inbound and outbound calls, with a strong ability to build trust and convert interactions into concrete opportunities.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Onepilot
Freelance SDR | B2B Cold Call & Appointment Setting
TELECOMMUNICATIONS
October 2024 - Today (1 year and 10 months)
Customer relations and sales prospecting professional, with strong telephone skills and a results-oriented approach.

Clients: BETAO (The Entrepreneur Portal, Autosphère)

Handling inbound and outbound calls.
B2B telephone prospecting.
Lead qualification.
Commercial appointment setting.
Customer relations and follow-up.
Use of CRM tools (Hubspot, Zoom, Ringover)
Telecommunications Customer Relationship Management (CRM) B2B Prospecting call center Lead generation
Study Call
Freelance SDR | B2B Cold Call & Appointment Setting
TELECOMMUNICATIONS
September 2024 - August 2025 (11 months)
I supported users of the BlaBlaCar company by phone as part of a customer relations and appointment setting mission. My responsibilities included handling inbound and outbound calls, assisting customers with their procedures, qualifying their needs, as well as following up and organizing appointments. I also ensured professional communication and personalized follow-up to guarantee a good customer experience.
Telephone prospecting Customer Relationship Management (CRM) cold calling call center B2B appointment setting
ENTREPRISE TARHAN
Business Owner
CIVIL ENGINEERING
October 2013 - October 2024 (11 years)
Chambéry, France
- Management and development of a construction company.
- Customer prospecting and retention.
- Management of relationships with suppliers and clients.
- Site monitoring and activity coordination.
- Quote preparation and invoicing.
- Administrative and commercial management of the company.