Freelancer profile translated to English.
Back to original languageAbout Ernest
I am a freelance specialist in process automation and AI agent integration. I help businesses eliminate manual tasks, streamline operations, and leverage AI concretely, through robust, documented, and maintainable workflows even for non-technical teams.
💡 My Added Value
I don't just "connect tools": I design automations built to last, that your teams can understand and evolve. Responsive and attentive, I deliver clear and documented solutions.
⚙️ What I Do For You
- AI Agents & intelligent workflows: automatic lead qualification, scoring, data enrichment, LLM-assisted classification and responses, chatbots
- Process Automation (n8n, Make, Zapier): tool synchronization, multichannel request processing, end-to-end business workflows
- Integrations & APIs: connecting your tools via REST API, webhooks, custom Python scripts
- Data & automated reporting: SQL extraction, cleaning and modeling (Python / Pandas), automatically updated dashboards (Google Sheets, Notion, Airtable)
🧩 I make your automations understandable, documented, and easy to maintain, even for non-technical teams.
📊 Stack Mastered
n8n · Make · Zapier · Python (Pandas, Numpy) · SQL · LLM / Claude API · AI Agents · Chatbots · REST API · MCP · Webhooks · Monday · Airtable · Notion · Google Sheets · No-code & Low-code
🚀 Examples of Client Results
- AI Lead Qualification Agent: incoming leads (forms, WhatsApp) automatically analyzed, scored, and enriched, then pushed to the CRM with a qualification comment (n8n + Monday + LLM)
- +10h/week saved through multichannel customer support centralization
- Automated reporting updated daily, without manual intervention
- Zero manual errors in processing product returns
French
Native or bilingual
English
Fluent
Japanese
Basic
Can work on-site
Nantes (up to 30km)
Experience
- BoospaAutomation, AI Agents & Data Consultant (e-commerce)E-COMMERCEMay 2024 - June 2026 (2 years and 1 month)Carquefou, FranceAssisted an e-commerce company in automating its business processes and integrating AI agents, using n8n, Make, Python, and the Prestashop API. Objective: centralize customer flows, automate request processing, qualify leads with AI, and produce dynamic reports for various departments.🤖 AI Lead Qualification Agent
- Automatic analysis of incoming leads (forms, WhatsApp) by an LLM agent
- Scoring and enrichment with public data
- Insertion into the CRM (Monday) with an automatically generated qualification comment
- Stack: Make/n8n + Monday + LLM
📥 Multichannel Customer Support Centralization- Channel integration: Fillout form, WhatsApp Business API, chatbot
- Automation of requests in Monday boards (roles, statuses, assignments by typology)
- Result: +10h/week saved
📈 Automated Reporting (SQL + Python)- Direct connection to the Prestashop database (MySQL) via Make + Python
- KPI extraction: Total revenue / product / customer, average order value, purchase frequency
- Cleaning and transformation with Pandas, Google Sheets dashboards by department
- Automatic weekly & monthly updates
🔁 Automated Product Return Management- Prestashop ↔ Monday workflows integration, attachment retrieval via API
- Automated status tracking, standardization of validation / return / refund
- Result: zero manual errors
- BoospaWeb Project Manager (e-commerce)E-COMMERCEMay 2022 - May 2024 (2 years)Carquefou, France
- E-commerce project monitoring and management, implementation of evolutions
- Reporting and monitoring of e-commerce KPIs
- Technical coordination (back / front)
- e-testing
On Malt
WriterAugust 2022 - August 2022Nantes, FranceCreated a 70-question multiple-choice quiz on using Prestashop.
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Education
- Master in Digital Marketing E-BusinessINSEEC2019