Freelancer profile translated to English.
Back to original languageAbout Erika
Operations & Customer Care Expert | CEO Right-Hand
🇫🇷🇪🇸🇬🇧 I am trilingual, I can support you in French, English and Spanish.
🌎 Full-remote! After all, why work from the same office every day, when the best place to learn is the world?
Visit my LinkedIn to see more of my experiences and recommendations.
Write to me!
French
Native or bilingual
English
Native or bilingual
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- OnepilotCustomer Care AgentNovember 2024 - Today (1 year and 7 months)Paris, France💜 Reinventing outsourcing with the right human-AI mix. Onepilot is the solution that reinvents customer service.
- AlanCustomer Care AgentNovember 2024 - Today (1 year and 7 months)Paris, France💙 I support policyholders with care and clarity so they have a hassle-free experience.
- AcadomiaFR/EN/ES TeacherOctober 2024 - Today (1 year and 8 months)🫶 My thirst for learning and sharing my knowledge. Beyond my core business, I have a real passion for teaching. I offer tailor-made French, English, and Spanish courses, adapted to the specific needs and goals of each learner.
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Education
- University Diploma in International Development, International / Global StudiesIAE Perpignan2019Diplôme Universitaire Développement à l'International, Études internationales / globales
- Master 1 & 2 International Languages and Business, Foreign LanguagesUniversity of Perpignan Via Domitia2020Master 1 & 2 Langues et Affaires Internationales, Langues étrangères