Erika M., Administrative / Commercial / Accounting

Freelancer profile translated to English.

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Description

Young versatile woman with many strings to her bow.

For 10 years, I've had the opportunity to work in various sectors.

As a result, I can integrate very easily and assimilate new things.

To date, I know everything related to administrative management, emails, scheduling, writing, spreadsheets, accounting, and treasury.

Customer account management, phone follow-ups, and phoning are also within my capabilities.

Dealing with suppliers, and many other players in the company's life are also actions I've performed in my various jobs.

Finally, I am also capable of managing the treasury, budget, and accounting aspects.

Languages

French
Native or bilingual
English
Basic
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

La Bureautique SA (Concessionnaire Xerox)
Client After-Sales Service Assistant
RETAIL (SMALL BUSINESS)
December 2017 - Today (8 years and 7 months)
Le Lamentin, France
- Face-to-face and telephone reception
- Order processing and follow-up
- Complaint handling
- Schedule management
- Sales file processing
- CRM and ERP management
After-Sales Service after-sales service Sales CRM Customer Relations ERP File Management sales
Antarès Finances Partenaires
Administrative Assistant - Independent Wealth Management Advisor (CGPI)
BANKING AND INSURANCE
December 2014 - June 2016 (1 year and 6 months)
Le Lamentin, France
- Face-to-face and telephone reception, email and mail processing, schedule and appointment management
- Administrative management and follow-up of life insurance, retirement, and mortgage contracts
- Management of client intranet and physical files
Face-to-face and Telephone Reception Email Management agenda management Contract Management Real Estate
Bred Banque Populaire
Receptionist
BANKING AND INSURANCE
December 2012 - August 2013 (8 months)
Le Lamentin, France
Reception, information, advice
Complaint handling, filing
Banking operations (transfers, withdrawals, check deposits, data entry, sales and promotion of products face-to-face and remotely)
Face-to-face and Telephone Reception Sales Retail Banking Consulting Data Entry Pre-sales Phoning

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Baccalauréat STG, Option Accounting and Business Finance
Lycée Montgérald
2010
BTS Assistant Manager for SMEs-SMIs with European framework
Lycée Montgérald
2012

Check out Erika's education

Copywriter