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Eric SohierES

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About Eric

I help social and medical institutions save several hours per week with custom AI agents.

Automation of emails, administrative tasks, and internal support, without technical complexity.

Pragmatic solutions, adapted to the field and human realities.

Goal: less overload, more clarity, and teams focusing on what matters most.
Specifically: sorting and preparing emails, assisted drafting of reports, generation of standard letters (invitations, reminders, confirmations), and internal communication assistance.
  • French

    Native or bilingual

Can work on-site
Lausanne (up to 50km)

Experience

  • Sohier Management Solution
    Créateur d’agents IA – Institutions sociales & médicales
    PUBLIC SECTOR
    January 2026 - Today (5 months)
    Lausanne, Switzerland

    Automatisation intelligente | Administratif | Communication | Support équipes

    Profil

    Professionnel du secteur social et médico-éducatif, je conçois et déploie des agents IA opérationnels pour automatiser les tâches chronophages des institutions (e-mails, administratif, coordination).

    Ma valeur ajoutée : une compréhension fine des réalités institutionnelles, des contraintes éthiques et du fonctionnement des équipes de terrain.
    Cas d’usage typiques
    Préparation d’e-mails et de courriers à partir de quelques points-clés saisis par les équipes.
    Automatisation de courriers standards : convocations, relances, confirmations de rendez-vous, réponses types.
    Assistance à la rédaction de comptes rendus et synthèses à partir de notes brutes.
    Agents IA internes qui répondent aux questions fréquentes des équipes (procédures, modèles de documents, bonnes pratiques de communication).

    Après près de 10 ans comme maître socioprofessionnel, j’ai choisi de mettre l’IA au service des équipes de terrain pour réduire la charge administrative sans perdre la dimension humaine.

    Si vous dirigez ou encadrez une institution sociale ou médicale et que vos équipes sont saturées par l’administratif, envoyez-moi un message avec 2–3 exemples de tâches qui vous prennent le plus de temps. Je vous dirai honnêtement ce qui peut (ou non) être automatisé par un agent IA.
    10 ans d’expérience dans le secteur social/médico-éducatif + spécialisation en agents IA.
  • Institution social
    Socio-professional Manager
    PUBLIC SECTOR
    February 2016 - January 2026 (9 years and 11 months)
    Écublens, Switzerland
    Field Experience (Differentiating Asset)

    Socio-professional manager / socio-professional counselor within a social institution, in direct contact with individuals with mild psychological and physical disabilities.
    Management and coordination of multidisciplinary teams.
    Daily socio-professional support, with a strong relational and pedagogical dimension.
    Liaison between management, field teams, and external partners (medico-social network, families, service providers, etc.).
    Constant consideration of sector constraints: confidentiality, ethics, sensitive communication, legal and institutional framework.
    Work Methodology
    Analysis of the real needs of the institution and teams (no "gadget" solutions, focus on usefulness).
    Clear definition of objectives and use cases based on field issues.
    Implementation of simple, structured processes applicable by the teams.
    Real-world testing, observation of impacts on organization and professionals' daily lives.
    Continuous adjustments based on field feedback to find the balance between institutional requirements and human realities.
    Needs analysis Process optimization 10 years of experience in the social/medico-educational sector + specialization in AI agents. Structuring internal information

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Education

  • Federal Diploma in Socio-professional Support
    Arpih
    2025

Certifications

  • ISO22000 Quality Agent
    Ariaq
    2025
    Understand the fundamentals of ISO 22000 and the structure of the standard. Operational implementation of a FSMS

Skill set

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