Freelancer profile translated to English.

Description

Following a career change into the IT world and with a successful first experience in the field, I want to continue developing my skills and am eager for new challenges in this field that I am passionate about. I am looking for a rewarding experience in different sectors and environmental settings as a Proximity Support Technician.

Languages

French
Native or bilingual
English
Conversational
Japanese
Basic

Workplace preferences

Can work on-site

Villejuif (up to 50km)

ING
Technician in OBJECTWARE service
BANKING AND INSURANCE
October 2024 - March 2025 (5 months)
Paris, France
Technical environment: Windows 10/11, O365
Assignment of IT equipment
User assistance and support: Training and introduction to the work environment
Hardware and software maintenance Windows/MacOs/iOS and peripherals (cables, adapters...)
Backlog processing and user assistance
axa
Proximity Support Technician in HELPLINE service
BANKING AND INSURANCE
February 2024 - October 2024 (8 months)
Paris, France
Technical environment: Windows 10, O365
User assistance and support: Training and introduction to the work environment
Assignment of IT equipment on SILVA
Management of critical user incidents
ACCOR
Proximity Support Technician in HELPLINE service
HOSPITALITY
February 2023 - February 2024 (1 year)
Paris, France
Technical environment: Windows 10, O365
Backlog processing and user assistance on ServiceNow
Assignment of IT equipment
Management of critical user incidents
Stock manager
Order tracking verification
Order reception and delivery
Windows hardware and software maintenance