Eric Françoise

. ISO9001 & 22716 Certification maintained across the 3 sites. Management of an ANSM inspection (2018/2019).

. Overhaul of complaint management in Europe: 50% reduction in response time.

. Picking: QA/IT Project to automate and secure order picking. >> 75% error reduction.

. Covid Crisis: QA/Prod/R&D Project for the reformulation of Purell hydroalcoholic gel, enabling its outsourcing and optimizing production time. >> Production capacity tripled.

. 2020/2021: member of the Core Team managing the closure of the production sites in Mitry Mory and Alby sur Chéran. Support for the teams concerned by the PSE (Social and Economic Adjustment Plan). Management of employee relations, conflict resolution.

. Transfer of GOJO product lines (including Purell) to the Croissy Beaubourg site. Implementation and launch of a complete process (manufacturing and packaging) dedicated to "collapsible bottles".

. Launch of wipes for the North American and Japanese hospital markets at the Abby Sur Chéran (74) site.

. Improvement of production performance.

. Redesign of the Mitry Mory factory flow.

. Implementation of "Cross Docking" with the Milton Keynes (UK) warehouse.