About Eric
French
Native or bilingual
English
Conversational
Experience
- Conduent Business SolutionsHotline TechnicianSeptember 2018 - April 2023 (4 years and 7 months)07500 Guilherand-Granges, FranceAnswering customer calls, understanding the problem, and resolving it. Qualities used: Listening, empathy, efficiency, and autonomy in finding solutions.
- FormaphotopacaPhotographerARTS AND CRAFTSOctober 2023 - November 2023 (1 month)Bormes-les-Mimosas, FranceTraining in professional photography with the goal of mastering the basics of photography.Areas studied: Studio, culinary, products.Techniques: Panning, slow shutter speeds, light painting...
- FreeHotline TechnicianTECHFebruary 2016 - November 2016 (9 months)Marseille, FranceAssisting Free customers experiencing difficulties or issues with their boxes.Troubleshooting and problem resolution.Technical support.
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Education
- Vocational Baccalaureate in Secretarial StudiesGreta1996Bac pro en secrétariat