Eric Boussard

Resilience and Continuity: Management of crisis management following a major cyber attack, including the complete reconstruction of the IS and the implementation of a Business Continuity Plan (BCP) ensuring critical service availability. Infrastructure Modernization: Direction of the cloud migration for 1000 employees across 35 sites, significantly improving operational flexibility and data security levels. Digital Transformation & AI: Development of the group's strategic plan integrating the deployment of AI for all employees and the creation of a Data architecture with PowerBI reporting for performance monitoring. Operational Excellence: Automation of business processes through No-Code solutions (Power Automate/Apps) and deployment of new structuring tools (Microsoft Dynamics CRM, HRIS).

International Standardization: Design of a secure platform unifying the main site, local sites, and data management for 100 agencies in 15 countries. Data Interoperability: Successful synchronization of data flows between 15 local CRMs via API, enabling the creation of a shared customer database and precise monitoring of global KPIs via PowerBI. Cloud & SaaS Migration: Complete transition of the collaborative environment to Office 365/Teams and migration of support functions (Sage Accounting, Lucca HR) to secure SaaS solutions. Business Innovation: Modernization of customer experience through the integration of Matterport virtual tours and automation of financial flows with licensees and service providers.

25 million potential patients in France, 300 medical consultations per day. Technical Scale-up: Architecture and development of a highly secure teleconsultation platform supporting 300 daily consultations for a user base of 25 million. Technological Leadership: Recruitment and management of a multidisciplinary agile team of 12 experts (Dev, QA, DevOps, DBA) to ensure continuous delivery cycles on Web and Mobile (iOS/Android). Collaborative Modernization: Optimization of the internal work environment through successful migration to Google Workspace.