Freelancer profile translated to English.

Description

Lead Senior Consulting and Coaching in Agile Change Management (dual organization), Experiential Strategy & Organizational Agility with 17 years of experience (large companies, marketing departments, business units, IT, labs, and startups).

His areas of action cover strategic and organizational Agility (from portfolio to operational teams), Customer/Employee Experience through an agile change approach by experimentation at scale targeting management and leaders as change agents.

He advocates for consistency and complementarity of approaches in the face of the proliferation of agile and related methods: scaled agility, Design Thinking, Lean, DevOps, Customer Experience, Agile Governance, OKR...

He integrates the "visionary and strategic" dimension as a lever for transformation through new societal paradigms, sustainability (customer intimacy and experience, responsible personalization, conscious digital, care, agility, pull thinking, design thinking, flipped learning approach...)

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km), Lyon (up to 50km), Annecy (up to 50km), Grenoble (up to 50km)

Accor
Senior Coach in Enterprise Agility
September 2023 - March 2025 (1 year and 6 months)
Support for cross-functional activities and initiatives with a Customer-centric approach: DevSecOps, Enterprise Architecture, guidelines repository, dynamic process governance.
Coaching and consulting support for CRM, Data, Loyalty factories, and cross-functional initiatives and offers on Usage-centric programs.
User Experience Design SAFe Agile method
Rolex
Lead Senior Consultant Coach Agile & Digital Experience
LUXURY GOODS
January 2023 - Today (3 years and 7 months)
Support for the Digital Factory in Retail areas (team coaching) and transversally on enterprise transformation projects (portfolio, processes, governance...)
Change management Coaching Business model Customer Experience Scaled agility
Bnpparibas
Lead Senior Consultant Coach
BANKING AND INSURANCE
May 2021 - July 2023 (2 years and 2 months)
Paris, France
Lead Senior Consultant Coach transversally across subsidiaries (change management):
- Support for audits and TOM implementation
- Dynamic process governance
Coaching Scaled agility Agility Customer Experience Management consulting