Freelancer profile translated to English.

Description

I am a specialist in digital transformation, business strategy, and startup development, with over 20 years of experience in digital environments, SaaS, e-commerce, online platforms, and logistics. I have led business development, sales, customer experience, and team management areas in companies such as Amazon, Packlink, LetMeShip, Malt, Neolife, and Ventura24.

I help startups, SMEs, and corporations grow by optimizing their commercial processes, defining their sales and expansion strategy, digitizing operations, and creating organizational cultures adapted to the digital age.

🚀 Projects I can help you with:

Design of commercial growth and expansion strategies.
Implementation of B2B sales processes and creation of sales teams.
Definition and implementation of CRM (HubSpot) and customer acquisition flows.
Digital marketing plans and content strategy.
Digital transformation of business processes.
Mentoring and training in entrepreneurship, lean startup, agile methodologies, soft skills, and productivity.

I work in a practical, results-oriented manner, adapting to each client's needs. Would you like me to help you with your next project? Let's talk!

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Fluent
French
Fluent
Portuguese
Fluent
German
Basic

Workplace preferences

Can work on-site

Madrid (up to 50km)

ITA Shipping
Country Manager
LOGISTICS AND SUPPLY CHAIN
November 2020 - April 2025 (4 years and 5 months)
Created operational team from scratch in the Madrid office.
Head of operations of Sales, Customer Sales and Carrier Management team.
Member of the Digital Transformation Team to decide this strategy and implement it along the company.
Sulake Spain S.L.U
On Malt
Mindfulness Workshop focused on stress in the workplace
July 2020 - July 2020
Madrid, España
Agile Leadership Coaching Change Management Personal Development Training
Malt Community SL
Sales and Marketing Advisor
DIGITAL AND IT
November 2019 - March 2020 (4 months)
- Staff selection: commercial and operations profiles
- Sales training and coaching: customer-centric techniques
- Event coordination and communication support
- Marketing advice
- Legal support in new product definition
Staff Selection Training Coaching Consulting Content Marketing Event Organization

Check out Epifanía's experience

Jordi

Wayra - INCIBE

Reviewed on 6/12/2025

Always a pleasure to work with Epi! 😊

Juan

DEC COMUNICACION (BBDO)

Reviewed on 10/17/2022

Professional from the beginning to the end of the project. Absolutely involved at all levels, with extensive knowledge of the digital reality in all its facets, as well as exquisite project control, patience and understanding of the team's timelines, and very high quality of the final deliverable. Communicative, participatory, and adaptable to the project and its many changes along the way.

Show all 4 reviews