About Ephra
French
Native or bilingual
English
Conversational
Experience
- NAMATECHAdministrative AssistantTECHApril 2025 - July 2025 (3 months)Lomé, TogoReception and Communication: You ensure a warm and professional physical and telephone reception. You direct visitors and calls to the appropriate contacts with diplomacy.Administrative Management: You take charge of mail management (incoming/outgoing) as well as the optimization and rigorous management of the schedules of the management or the team.Information Processing: You perform data entry, filing, and archiving (digital and physical) to ensure traceability and quick access to data.Partner Relations: You serve as a key interface with suppliers and clients, ensuring follow-up of requests, simple follow-ups, and information transmission.Internal Logistics: You manage office supplies, from stock status to placing orders, to prevent any material shortages for the teams.
- MAGAZIN BMWi-Fi Services OfficerTELECOMMUNICATIONSNovember 2022 - April 2024 (1 year and 5 months)Lomé, Togo• Resolution of customer network connection problems• Sale of WI-FI connection tickets• Guarantee of optimal service availability• First-level maintenance of network equipment• Weekly reporting of sales and incidents• Reception and technical advice for customers
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Education
- Master's DegreeINGETISMastère
- Master Expert in Systems Architecture, Networks, and IT SystemsINGETIS2025Master Expert Architecture Systèmes, Réseaux et Systèmes Informatique