Freelancer profile translated to English.

Description

I save businesses hours every week by automating their repetitive tasks with AI. Specializing in e-commerce: Customer Service, Catalog, and Follow-ups.

Are you spending too much time answering the same customer questions (order tracking, returns, sizes, stock)? Are your product descriptions long to write or poorly optimized for SEO? Do your abandoned carts go without intelligent follow-up? These are lost sales and lost time every week.

I implement AI agents and automated workflows that concretely solve these problems. Depending on your needs, I can work on one or more of these areas:

→ Automated Customer Service Agent: AI analyzes each request, retrieves order information, and generates the correct response in seconds.

→ SEO Product Description Agent: Your raw data or supplier imports are transformed into optimized descriptions and pushed to Shopify.

→ Cart Follow-up Agent: Visitor objections are handled automatically, and email/SMS follow-ups are personalized.

Stack: Make, n8n, OpenAI, Airtable, Shopify.

Contact me for a free audit of your e-commerce processes. I work on a fixed-fee basis, with an operational system delivered in a few days.

I also work with SMEs outside of e-commerce: CRM, incoming email processing, WhatsApp, automated reporting.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

FlowGent
Founder — Automation & AI Agents Agency
TECH
January 2026 - Today (7 months)
Paris, France
FlowGent is an automation and AI agents agency I founded to help companies save time and money by automating their repetitive tasks through artificial intelligence.
What I do daily:
Process Audit
I analyze the client's internal workflows to identify manual tasks, time-wasters, and friction points that hinder growth.
AI Agent Design and Development
I build intelligent systems tailored to the client's needs: customer support automation, lead qualification and follow-up, content generation, automated data processing, sales follow-ups, reporting.
Technical Integration
I connect the client's tools to create a fluid and autonomous system. I use Make, n8n, OpenAI API, Airtable, and adapt to existing tools (CRM, email, Shopify, WhatsApp, Slack, etc.).
Delivery and Monitoring
Each project is delivered turnkey with documentation, testing, and support. I ensure the system works in real-world conditions before considering the mission complete.
My goal: implement efficient, reliable, and results-oriented systems so that my clients can focus on their business instead of wasting time on repetitive tasks.
Artificial Intelligence Make n8n Airtable OpenAI
Mentorat AAA
AI Automation & Agents Training
TECH
January 2026 - April 2026 (3 months)
Paris, France
Intensive training specializing in the creation and sale of AI agents for businesses, guided by a structured program with mentorship.
Skills acquired:
Identification and analysis of business automation needs, starting from their concrete problems (lead loss, slow customer service, repetitive manual tasks, failing sales follow-up...).
Design and development of automated workflows from A to Z with no-code tools Make and n8n: triggers, conditions, loops, API calls, error handling, multi-step scenarios.
Integration of artificial intelligence into business processes: use of the OpenAI API for lead qualification, content generation, analysis of incoming messages, and creation of intelligent chatbots.
Mastery of data management tools: Airtable, Google Sheets, CRM, to structure and centralize customer and prospect information.
Sales strategy: learning prospecting, closing, and positioning techniques to sell AI automation solutions to businesses.
Practical application on concrete cases: building automated customer service agents, lead qualification systems, sales follow-up workflows, and customer support chatbots.
This training was the technical and commercial foundation that allowed me to launch FlowGent.
Artificial Intelligence Make n8n Airtable OpenAI