Freelancer profile translated to English.

Description

Hello,

I am a passionate, responsible, and very versatile person. 🙂

I adapt and quickly take ownership of the tasks entrusted to me. Expert in customer interaction and management, I offer effective and simple solutions/services to your problems.

Always eager to learn and improve, I am open to new opportunities to collaborate on stimulating projects.

I am always available to discuss your needs and my potential contribution.

Enzo

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Société Générale
Customer Advisor
BANKING AND INSURANCE
March 2025 - July 2025 (4 months)
Cergy, France
- Account management (wealth management, private banking... etc)
- Sale of banking products (savings accounts, insurance, loans, life insurance... etc.)
Neosilver
Neosilver
HEALTH AND WELLNESS
September 2022 - July 2023 (9 months)
Paris, France
Implementation of activities within senior residences:

– Prospecting professionals
– Negotiation of service purchase costs
– Management of all organization around the activity
– Upselling and cross-selling
Compassionate Attentive Negotiation Autonomous Organized
Japhy
Sales Development Representative
AGRICULTURE
April 2022 - September 2022 (5 months)
Paris, France
Preventing customer churn:

– Customer retention by assisting them with managing their subscription and their cancellation requests.
– Proactive telephone approach to increase customer retention (upsell / cross-sell) and foster loyalty.
– Customer follow-up by email

Active Listening Negotiation Persuasive Force Argumentation