About Enguerrand
French
Native or bilingual
English
Conversational
Experience
- ConverteoCRM ConsultantCONSULTING AND AUDITSMarch 2024 - June 2025 (1 year and 3 months)Paris, FranceSamsung- CRM project management for the Home Appliance and TV divisions- Roadmap construction, business objective definition, and audience scoping- Strategic recommendations for Samsung divisions- Daily orchestration of Emailing & Push production- Campaign reporting and KPI & ROI monitoringLe Figaro- Steering the implementation of a CDP: functional scoping, roadmap, and coordination between business/IT/data- Formalization of CRM needs and writing of functional specifications- Supervision of data flows and unification (data mapping, identity resolution, governance)- Agile project management: sprint tracking, prioritization, and deadline adherence- Deployment and adoption of CRM use cases (segmentation, personalization, cross-channel activation)
- WebediaCRM ManagerPRESS AND MEDIAJanuary 2022 - March 2024 (2 years and 2 months)Paris, France- CRM project management for the group's publishers: AlloCiné, 750g, PurePeople, Jeuxvideo.com, Dr.Good!- Implementation of the "Emailing as a Media" strategy- Lead acquisition orchestration (95k emails -> 140k emails)- Mockup design (Mobile First) and integration (HTML 5 / CSS and Twig)- Construction of onboarding scenarios, roadmap, and campaign sending (Actito)- Campaign reporting and KPI & ROI monitoring
- Agence France-PresseWeb Marketing ManagerPRESS AND MEDIASeptember 2021 - January 2022 (4 months)Paris, France- Implementation and optimization of lead acquisition programs (multi-channel)- Design and deployment of nurturing and Inbound Marketing programs- Development of performance dashboards: KPI, ROI, and conversion monitoring- Management of UX strategy for conversion pages and user journeys
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Education
- Master 2 "Grande École" ProgramEM Normandie, Le Havre Campus2021Master 2 programme "Grande École"
- Business English, ManagementEM Normandie, Dublin Campus2018Business English, Management