About Enangnon Serge
French
Native or bilingual
English
Fluent
Experience
- SPM MUTUELLE SANTE PREVOYANCECustomer AdvisorJune 2024 - Today (2 years)Analysis and management of customer data to drive prospecting, sales, and personalized offer follow-up. Monitoring of commercial performance through key performance indicators (KPIs) to optimize conversion and loyalty processes.
- SPM Mutuelle et prévoyanceData AnalystBANKING AND INSURANCEFebruary 2021 - Today (5 years and 4 months)Casablanca, MoroccoProspecting, Proposal, Market analysis of Insurance (Health Mutual and Health Provident), Consulting and customer guidance.
- INTELCIA COTE D'IVOIRETechnical Customer Relations AdvisorJanuary 2023 - July 2023 (6 months)Diagnosis and resolution of remote technical failures, with a structured and data-oriented approach. Analysis of customer needs and behaviors to propose adapted solutions. Clear communication and technical simplification for non-specialized interlocutors.
Recommendations
Be the first to recommend Enangnon Serge
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Management Information SystemsENEAM Cotonou Benin2013Apprendre Excel, Visual basic, JavaScript
Certifications
- Marketing Data AnalystOPENCLASSROOMS2022
- AI: Get started with Artificial IntelligenceOPENCLASSROOMS2022