Emna Zribi

I am a customer advisor with over 5 years of experience in customer relationship management for French and international companies.

I have worked with demanding clients in the telecom and e-commerce sectors (Amazon, Bouygues Telecom, Orange Belgium), ensuring quality service via phone, email, and chat.

My skills:

• Incoming and outgoing call management

• Multichannel customer support (email, chat, phone)

• Handling complaints and problem-solving

• Level 1 technical support

• Sales and customer loyalty

• Administrative and back-office management

I am organized, responsive, and customer satisfaction oriented. I know how to handle difficult situations with professionalism and empathy.

Available immediately for remote assignments.