Emna Melliti, ADMINISTRATIVE AND BILLING ASSISTANT

Freelancer profile translated to English.

Back to original language

Description

Administrative assistant and customer relations officer with over 10 years of experience in the insurance, energy, and ambulance transport sectors.

Accustomed to managing client files, billing, and administrative follow-up.

Recognized for my organizational skills, rigor, and ability to handle client requests effectively and professionally.

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

Ambulances GOSSET ASSOCIES
ADMINISTRATIVE AND BILLING ASSISTANT
TRANSPORTATION
January 2023 - Today (3 years and 7 months)
Creil, France
In-person and telephone reception of clients
Administrative management of ambulance transport
Billing of single and series transport
Electronic transmission and follow-up of files with social security and mutual insurance companies
Follow-up with organizations in case of rejection or non-payment
Mail management, filing, and archiving
Supply orders and administrative management
Administrative management and file tracking Telephone and in-person reception Back office and email processing Billing, payment tracking, and collection Customer relations and complaint management
SAVEO - SAV CONFORAMA
CUSTOMER ADVISOR
TECH
January 2022 - October 2022 (9 months)
After-sales service management
Processing of claims and complaints
Diagnosis of customer problems and proposal of solutions
Telephone and in-person reception Customer relations and complaint management After-sales service management Dispute management
CPAM de l'OISE
TELEPHONE ADVISOR
PUBLIC SECTOR
October 2022 - January 2023 (3 months)
Creil, France
Receiving calls from insured individuals
Answering requests regarding medical coverage
Information on reimbursements and file tracking
Application of social security legislation

Check out Emna's experience

Be the first to recommend Emna

Help this freelancer shine by sharing your experience working together.

A

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

B

Baptiste Duhen

Fullstack developer

4.6

(4)

5

A

Amed Hamou

Senior Lead Developer

4

(2)

7

A

Audrey Champion

Web developer

4.3

(3)

4

Signup to reveal

BTS FINANCIAL ACCOUNTING SCIENCE BACCALAUREATE
Tertiary Training Center TUNISIA Khaireddine Pacha High School
2011
BTS COMPTABILITÉ FINANCIÈRE BACCALAURÉAT SCIENCES

Other