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Emna LaribiEL

Emna Laribi

Functional Consultant

€150/day
Tunis, TN
0-2 years
BPMN
Méthode agile
Scrum
Analyse SWOT
ERP

Average response time: 1 hour

Freelancer profile translated to English.
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About Emna

I am a functional consultant and I ensure that each operation is clear, tracked, and verifiable, so that my clients have full confidence in the monitoring and results of their projects.
Arts and Crafts
Consulting and Audits
E-commerce
Hotel industry
Press and Media

  • French

    Native or bilingual

  • English

    Conversational

  • Arabic

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Déco Canari
    Collaborator
    ARTS AND CRAFTS
    January 2023 - Today (3 years and 5 months)
    Hammamet, Tunisia
    Contribution to commercial management (sales, customer relations, order tracking)
    Development of digital visibility (social networks, online communication)
    Sales analysis and reporting to optimize commercial performance.

    Prospecting and customer loyalty.

    Creation of content for social networks (visuals, publications, campaigns).

    Organization of events or promotions to boost sales.

    Monitoring of digital performance indicators (engagement, reach, conversions).

    Coordination with suppliers and partners to ensure product availability.


    Analyse SWOT Ecoute active Gestion de projet Communication digitale impression artisanale
  • Deltasoft INTERNATIONAL
    Intern
    SOFTWARE PUBLISHING
    July 2025 - August 2025 (1 month)
    Tunis, Tunisia
    Configuration and customization of dashboards and reports in Business Central.

    Training and support for users on the CRM.

    Management and updating of the customer database.

    Monitoring and analysis of commercial opportunities to identify priorities.

    Coordination with marketing and sales teams to align commercial actions.

    Functional testing and validation of CRM processes before production.

    Participation in the continuous improvement of internal processes.
    Gestion de projet Microsoft Business Central Cahier des charges fonctionnel Paramétrage fonctionnel Analyse de données
  • Hôtel Golden Tulip
    Intern
    HOSPITALITY
    June 2023 - August 2025 (2 years and 2 months)
    Tunis, Tunisia
    Preparation and tracking of invoices and credit notes.

    Handling customer calls and emails for the reservation department.

    Verification and reconciliation of incoming and outgoing payments.

    Assistance in managing relationships with suppliers and partners.

    Participation in organizing events or special services for clients.

    Updating and maintenance of the hotel management system.

    Tracking customer complaints or feedback and proposing solutions.

    Contribution to the optimization of internal processes (reservations, invoicing, customer follow-up).
    Ecoute active Hôtellerie Saisie comptable Rédaction de rapport relation client

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Education

  • Master 2 Management Digital et systèmes d'information
    ESPRIT Business School
    Master 2 Management Digital et systèmes d'information
  • Licence en Management
    Management, Institut Supérieur de Gestion
    2023
    Licence en Management
Check out Emna's education

Certifications

Skill set

Camunda
Python (Programming Language)

Categories