About Emma
French
Native or bilingual
English
Fluent
Experience
- CHANEL SAS - GDS Chanel.comProduction Manager – Other AccessoriesLUXURY GOODSSeptember 2025 - Today (9 months)Paris, France• Operational monitoring of deliveries for the 8 collections in coordination with manufacturers and distribution centers• Updating and building production tracking files for “Other Accessories” to ensure schedule reliability• Preparation and participation in delivery steering meetings with production partners• Management of dock alerts with distribution centers and follow-up of corrective actions with manufacturers - Monitoring of quality returns, organization of redeliveries, and management of associated disputes (credit notes, invoicing, delays)• Support for end-of-delivery processes, monitoring of cancellations, and season closures• Contribution to the improvement of steering tools and internal processes for the Jewelry & Other Accessories sector
- CHANELSupply Chain Market Coordinator Assistant WWTECHSeptember 2024 - September 2025 (1 year)Paris, France• Project management: creation of a process for managing issues related to store reception (in coordination with transport, quality, after-sales, and eyewear teams), mapping of logistics flows, automation of individual transfer requests• Intranet stock management: reduction of delays (8 days → 2.3 days), daily monitoring with distribution centers and monthly reporting to stores• Steering of individual transfers: KPI analysis, recommendations, and exploration of synergies with RFID• Eyewear flow management: frame buying coordination (preparation, follow-up, integration), animation of monthly calls with markets, reporting, misdelivery management, and sharing visibility on flows• Tool mastery: PowerBI creation, Anaplan usage• CSR Projects: co-management with the transport team to reduce the environmental impact of European flows• Internal engagement: organization of team events
- ChanelSupply Chain Market Coordinator Assistant for Europe & USALUXURY GOODSDecember 2023 - August 2024 (8 months)Paris, France• Providing markets with visibility on delivery schedules, dispute management, and synchronization with the distribution center for resolution actions• Stock reallocation via Anaplan• Preparation, monitoring, and control of order integration during buying sessions• Global intranet stock management: order taking, analysis, and promotion• Steering of international individual transfers
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Education
- LVMH CertificateINSIDELVMH Certificate
- Master 2 (M2)Université Paris 1 Panthéon-Sorbonne2025Master 2 (M2)