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Emma S.ES

Emma S.

Administrative Assistant & Customer Support

€150/day
Mulhouse, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Emma

Payroll manager by profession, I also offer my services in customer support and remote administrative assistance.

Rigorous, organized, and attentive, I support companies, freelancers, and e-merchants in managing their administrative tasks and customer relations.

Thanks to my professional experience, I have developed an excellent sense of organization, confidentiality, and file follow-up. I can manage multiple tasks simultaneously while ensuring serious and quality work.

My services:

✔ Email and customer service management
✔ Responding to customer inquiries
✔ Order and delivery tracking
✔ Returns and refunds management
✔ Administrative assistance
✔ Data entry and updating
✔ Document management and filing
✔ Back-office support

Why work with me?

  • Responsive and professional
  • Good written communication
  • Attention to detail and organization
  • Respect for deadlines
  • Confidentiality and discretion

I am available for one-off assignments or regular remote collaborations.

Do not hesitate to contact me to discuss your needs and see how I can support you.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • CABINET COMPTABLE
    Payroll Manager
    February 2026 - Today (5 months)
    I prepare payroll slips, carry out DSN declarations, draft contracts, and manage payroll-related emails.
    Organization Rigor Attention to Detail Time Management Autonomy
  • ISOR
    Payroll Management Intern
    HUMAN RESOURCES
    March 2025 - May 2025 (2 months)
    As a payroll management intern, I contributed to processing payroll elements and HR administrative tasks (absence tracking, personnel file management, administrative support). This experience allowed me to acquire solid foundations in payroll and human resources.
  • Clairefontaine Rhodia
    Order Picker
    LOGISTICS AND SUPPLY CHAIN
    February 2024 - December 2024 (10 months)
    Order picker at Clairefontaine, I receive, sort, pack, and ship products with rigor. I ensure quality control, adherence to deadlines, and maintenance of an organized and safe work environment.
    Organization Time Management Reliability Attention to Detail Responsiveness

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