Freelancer profile translated to English.
Back to original languageAbout Emma
Senior consultant in complex IT/IS project management for large accounts (TotalEnergies, Crédit Agricole, EDF). Versatile and quickly operational, I act as Infrastructure/IS Project Manager, Business Analyst, AMOA, or Product Owner depending on the needs.
Expertise covering the entire project lifecycle: scoping, study, design, planning, management, deployment, testing, change management, and skills transfer. Comfortable with infrastructure environments (virtualization, OS, DBMS, middleware, storage, Cloud, IaC) as well as functional dimensions (business analysis, specifications, IS roadmap, ITSM, ITBM). Accustomed to regulated and demanding environments (SOX, DORA, SWIFT, banking and energy compliance).
My profile is appreciated for its autonomy, rigor, anticipation skills, and client/business relationship sense. Accustomed to coordinating multidisciplinary international teams (onshore/offshore) and presenting to top management.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km), Lille (up to 50km), Bordeaux (up to 50km), Nantes (up to 50km), Marseille (up to 50km)
Experience
- TotalEnergiesInfrastructure / Treasury IS Project ManagerENERGY AND UTILITIESSeptember 2023 - Today (2 years and 9 months)Management of infrastructure projects and operational maintenance of the TotalEnergies Treasury IS in an international large account environment. Scope covering the SWIFT platform, critical application assets, and transformation initiatives (Move to Cloud, FinOps, asset security), within a SOX and DORA framework under group security constraints.– Management of infrastructure projects: OS version upgrades, component obsolescence management, scheduled patching campaigns, security maintenance (MCS) and operational maintenance (MCO)– Coordination and management of operations teams (RUN BOOST): on-call organization, incident monitoring, change management– Management of the SWIFT platform: operational supervision, critical incident management, coordination of regulatory updates and SWIFT certifications– Management of offshore external service providers (HCL, India): contracting, SLA monitoring, quality reporting, escalations– Contribution to the Move to Cloud program: definition of the hosting target, analysis of application dependencies, support for teams in migration– FinOps approach: infrastructure cost optimization, Cloud consumption monitoring, optimization recommendations– Execution of the Treasury SOX campaign: IT control analysis, coordination of internal and external audits, production of audit deliverables– DORA compliance– Security maintenance of assets (SOC, vulnerability detection, obsolescence management, configuration hardening)– Definition and evolution of the application solutions catalog in line with Treasury business needs– Facilitation of steering committees (COPIL), Treasury CAB, and business IS progress meetings– Contribution to the definition of the target operating model and skills transfer to RUN teams
- Crédit AgricoleInfrastructure / IS Project ManagerBANKING AND INSURANCEOctober 2021 - September 2023 (1 year and 11 months)Saint-Quentin-en-Yvelines, FranceManagement of all infrastructure and IS evolution projects for LCL and B4Bank entities within the Crédit Agricole group. Scope covering the modernization of technical architectures, management of application assets, and alignment of systems with group standards, in a regulated banking context.– Development and management of the annual IS infrastructure roadmap for LCL and B4Bank entities: identification of priority initiatives, arbitration, milestones, and workload planning– End-to-end management of infrastructure projects: pre-project, specifications, detailed planning (MS-Project), coordination of technical teams, deliverable tracking, risk management, and escalations– Budget management: project budget development, commitment tracking, financial reporting, and mid-mission adjustments– Management of OS version upgrade projects, server replacement and modernization, virtualization (VMware), and infrastructure component migration– Technical coordination for architecture and integration of new components into the IS: interfacing, architecture testing, validation of the technical target with infrastructure teams– Drafting of functional and technical specifications, architecture documents, test plans, and acceptance reports– Organization and management of acceptance testing (UAT), non-regression testing, and performance testing phases– Management of service providers and subcontractors: contracting, SLA monitoring, deliverable quality control– Audit of 100 business and technical correspondents (Service Owners): analysis of IS maturity, identification of areas for improvement, development of a tailored adoption plan– Change management: project communication, team support, training, skills transfer to operational teams– Facilitation of steering committees (COPIL), project committees, and operational committees (COMOP)
- EDFBusiness AnalystENERGY AND UTILITIESOctober 2019 - October 2021 (2 years)Île-de-France, FranceSupport for the EDF IT department in the transformation, optimization, and modernization of its ITSM and CSM processes. Mission combining project management, in-depth functional analysis, and change management for a large IT department.Collection and analysis of business and technical needs: workshops, stakeholder interviews, analysis of the existing situation, and identification of areas for improvement– Drafting of detailed functional specifications, user stories, use cases, and project documentation– Coordination of multidisciplinary project teams: site managers, architects, developers, business teams; monitoring of schedules and deliverables– Facilitation of steering committees (COPIL) and operational committees (COMOP); progress reporting to management– Project risk management: identification, assessment, mitigation plans, alerts, and escalations– Budget monitoring: consolidation of consumption, variance analysis, financial reporting– Validation of infrastructure architecture workshops with technical teams: consistency of targets, compliance with standards– Management of security compliance tests with an external auditor: preparation, coordination, follow-up of remediation plans– Organization and management of user acceptance testing (UAT): test scenarios, defect management, acceptance reports– Change management: development of the communication plan, facilitation of training sessions, tool demonstrations, user support– Development and implementation of the adoption plan: identification of target populations, monitoring of adoption indicators, adjustments
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Education
- General Engineering Degree, Specialization in Information Systems Management and Financial EngineeringECAM-EPMI2019Diplôme d'ingénieur généraliste, Spécialité Management des Systèmes d'information et Ingénierie Financière
- Degree in International Business EntrepreneurshipUniversité Laval2018Diplome en Business Entrepreneuriat International
Certifications
- Professional Scrum MasterScrum.org2021
- ITIL 4PeopleCert2021