Emma Poisson, Remote Assistant & Customer Support

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Description

Hello,

I am a remote administrative assistant and customer support.

I help freelancers and small businesses manage their messages, bookings, and daily organization to save them time.

If you need support a few hours a week, I would be happy to discuss it.

Emma

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

Parfumerie
Salesperson and Sales Advisor
January 2025 - January 2026 (1 year)
France
Greeting and assisting customers, Personalized advice adapted to customer requests, Sales management of the point of sale, stock, emails, follow-up, and cash register.
Physical and Phone Reception Advice Email Management Budget Monitoring Inventory Management
Hotels & Restaurants
Restaurant / Hospitality Management Experience
January 2023 - January 2025 (2 years)
France
Organization of daily operations, Coordination / Team Management, Stress and unforeseen event management, Reliability and responsibility, Strict adherence to procedures.
Planning Project Management Customer Relationship Management (CRM) Team Management Unforeseen Event Management
Hotels & Restaurants
Kitchen / Chef de Partie Experience
January 2018 - January 2020 (2 years)
France
Working under pressure, Quantity management, Rigor, Organization, Compliance with hygiene and quality standards.
Working Under Pressure Inventory Management Food Hygiene Process Optimization

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