About Emmanuel
French
Native or bilingual
Experience
- CGI FINANCE (Société Générale)Marketing and Communication ManagerBANKING AND INSURANCEMarch 2019 - October 2025 (6 years and 7 months)Lille, FranceDIGITAL STRATEGIC MARKETING - OMNICHANNEL OPERATIONAL MARKETING - SALES NETWORK MANAGEMENTMarketing positioning - products and services offering - lead generation - customer experience - content creation - SEA - SEO - Media - Sales network managementMission: Initiate omnichannel, web-to-store vehicle sales development systems focused on an attractive financing offer and an innovative customer experience - vivacar.fr websiteActions taken:. Structuring the customer acquisition model, integrating media strategy, traffic and lead generation (SEA, SEO, social networks, affiliation, content creation, TV). Evolution of vivacar.fr positioning and offering (customer studies, competitive intelligence, UX, pricing). Definition and management of omnichannel B2B, B2C sales promotion actions. Transverse management including support and management of networks (tools, training, POS materials).. Performance monitoring and optimization (KPIs, reporting)
- CGI FINANCEInternal and Corporate Communication ManagerBANKING AND INSURANCEOctober 2015 - February 2019 (3 years and 4 months)Lille, FranceINTERNAL COMMUNICATION STRATEGY - CORPORATE COMMUNICATION - BRAND IMAGE - BRAND AWARENESS - TEAM MANAGEMENT - TRANSVERSE PROJECT MANAGEMENT - EXECUTIVE MANAGEMENT SUPPORTInternal communication and information - Video - Intranet - Public Relations - Press Relations - Company project - Internal events - Seminars -Missions:Build internal and corporate communications that highlight the company's strategic transformations and engage employees in the company project (1000 employees, 17 agencies, 80 managers)Actions:. Definition of internal communication strategy (objectives, budgets, KPIs). Supervision of operational deployment (message consistency: intranet, video, events, CEO speeches). Creation of corporate communication & supervision of 3 markets (brand platform, press relations). Employer brand creation (values, promises, recruitment campaign, media, job boards). Team management (3 people, recruitment, training, skill development)
- CGI FINANCEExternal Communication ManagerBANKING AND INSURANCEMarch 2006 - September 2015 (9 years and 6 months)Lille, FranceSTRATEGIC MARKETING - OPERATIONAL MARKETING - SALES NETWORK MANAGEMENT - TRANSVERSE PROJECT MANAGEMENTSales development - Brand image - Brand awareness - POS materials - Sales support tools - Training - Commercial action plans - Commercial offers - Budget management -Missions: Lead France/Europe communication, multi-market, business-oriented, embodied by committed teams (€550 K, 12 brands, 3 markets, 6 countries, 3,000 dealerships, service creation)Actions:. Development of communication strategy (positioning, brand identity, resources, KPIs, reporting). Coordination of operational deployment (communication plans, budgets, deadlines). Support for sales networks (training, management, challenges, seminars, trade shows). Brand awareness development (web, extranet, press relations, media). Team management (5 people)
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Education
- Master 2 E-commerce and MarketingIAE LILLE2015Master 2
- Copywriting BTS CommunicationConception-Rédaction BTS Communication