About Emmanuel
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- tourism industryIndependent ConsultantJune 2004 - Today (22 years)• Managed PRM project for the leader in the European Tourism & Resort industry: running of design workshops, coordination of business & IT actors, project planning, monitoring project dashboards. Initiated Data governance framework to enhance data management processes.• Managed PRM engineering study for the leader in the European Tourism & Resort industry: coordination of the internal actors, writing of study deliverables• Managed a PRM project implementation from the customer perspective ("AMOA"): Functional and technical specification review, User Acceptance Testing, deployment of the solution, coordination between actors (3 years)• Managed a RFP in order to select a PRM tool for a main tourism European operator: drafting of RFI and RFP documents, selection criteria definition and evaluation, coordination between all internal actors (commercial, finance, legal, IT), best offer selection (8 months)Transport industry:• Implemented PRM tools as Manager for several train companies: planning, resources, budget management (several years)• Implemented PRM tool as Functional Expert (Business Requirements collection, Interfaces definition, Integration and User Testing, forecast tuning, training to end users) for several European train companies and for a bus company (several years in total)• Performed overbooking implementation feasibility study from an IT perspective (8 months) for a train company: CRS and information system gap analysis, new IT processes design, planning, reporting to the steering committee• Enhanced Passenger budget forecast for a big rail company: current data processes review, new forecast models testing and implementation ofnew tools (8 months)Car rentals:• Organized a RFP to select a new CRS for car rental French franchisees: selection criteria definition (business, functional, technical), evaluation ofthe solutions, oral presentation organization with each provider, final recommendation to select the solution (8 months)
- SABREManagerJuly 2001 - May 2004 (2 years and 10 months)Paris, France• Managed a team (10 people) responsible for developing and delivering IT solutions to Virgin Trains.• Realized consulting studies for Virgin Trains before IT implementation.• Designed enhancements to SABRE's rail PRM system• Participated in all aspects of the project implementation: specifications, design, development, training, user acceptance testing, documentation and customer support.
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Education
- Master of ScienceUniversity Paris-DauphineM.S.
Certifications
- SAFe certificationAgile Bee2023