Freelancer profile translated to English.
Back to original languageAbout Emmanuel
Experienced PMO and transformation consultant, I support complex organizations (Energy, Finance, IT) in managing their strategic projects and optimizing their operational performance.
Why entrust your projects to me?
Security & Governance: I structure your project portfolios to ensure alignment between strategy and execution.
AI Acceleration: I integrate generative AI tools (Copilot, Prompt Engineering) to boost delivery productivity and reporting quality.
Scaled Agility: Certified SAFe expert, I synchronize your multi-disciplinary teams to maximize delivered value.
Measurable impacts of my latest interventions:
EDF: Transverse capacity management and Jira optimization for several hundred users.
Société Générale: KYC process security and direct interface between Business and IT Departments.
GRDF: Transformation of operational data into decision-making levers through strategic KPIs.
Let's talk about your challenges to turn your critical projects into lasting successes.
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Paris (up to 20km)
Experience
- EDF CommercePMOENERGY AND UTILITIESJanuary 2023 - Today (3 years and 6 months)Paris, FranceMy mission: Secure the management of a complex ecosystem (8 portfolios, 60 to 80 projects) and industrialize agile governance.Within the Transverse Coordination team of the Commercial Department, I acted as the conductor of the SAFe transformation, ensuring that the management committee's strategy translated into smooth execution on the ground.SAFe Governance & Harmonization: Complete restructuring of workflows for 8 project portfolios. Definition and alignment of standards (DoR / DoD) to transform disparate indicators into reliable, comparable, and actionable KPIs for management.Transverse Capacity Management: Facilitation of strategic workshops with IT Coordination to address overload points. Design of a capacity visualization model that allowed management to make real-time priority trade-offs and reallocate budgets based on actual team workload.Jira Optimization & Change Management: Redesign of the Jira architecture (via Jira Structures) to align it with the new governance. Support and skill development for hundreds of users (PO, PM, RTE, Directors).AI Acceleration: Pioneering use of Microsoft Copilot to accelerate the production of concrete solutions and optimize the analysis of complex data for the client.👉 The impact: 🚀 +20% productivity gain for teams through the harmonization of tools and processes. 🎯 360° visibility for the management committee, securing budget decisions and reducing delivery times.
- Société GénéraleKYC Project ManagerBANKING AND INSURANCESeptember 2021 - September 2022 (1 year and 1 month)Paris, FranceMy mission: Ensure regulatory compliance by managing a critical data visualization platform.In a context of strong regulatory pressure, I orchestrated the overhaul of the KYC tool (Individuals and Legal Entities) used by 5,000 employees, ensuring data reliability and compliance with standards.International Agile Management (SAFe): Leading agile ceremonies and daily coordination of multidisciplinary teams spread across 3 regions: IT in India, Business Analysts in Romania, and business units in France.Compliance Assurance: Implementation of high-quality documentation and rigorous control protocols to meet the requirements of the Compliance and Risk departments.Reporting & Data Quality Optimization: Redesign of dashboards (Jira/Excel) to provide immediate visibility into the compliance status of cases, reducing decision-making bottlenecks.Cross-functional Interface: Facilitating the link between business departments, IT, and compliance to align technical execution with legal imperatives.👉 The impact: 🛡️ Complete security of KYC data for 5,000 internal users. 🌍 Streamlined international delivery through optimized offshore governance and a drastic reduction in documentation errors.
- GRDFBusiness Intelligence AnalystENERGY AND UTILITIESSeptember 2019 - August 2021 (2 years)Paris, FranceMy mission: Industrialize the exploitation of consumption data to manage commercial performance and customer satisfaction.Within the Commercial Department, I acted as the bridge between raw data and strategic decision-making, providing sales teams with the tools needed to optimize their impact on the individual customer market.Performance Management (BI): Design and automation of complex dashboards to monitor consumption trends and meter readings. Transformation of massive data into actionable Key Performance Indicators (KPIs) for the management committee.Operational & Sourcing Optimization: Analysis of meter reading cycles to ensure billing accuracy and identify levers for improving field performance in collaboration with sales teams.Customer-Centric Strategy: Implementation of a system for monitoring and managing customer satisfaction. Use of data analysis to identify friction points and deploy continuous improvement processes.Decision Support: Provision of predictive insights based on market data to refine commercial strategy and anticipate the needs of individual customers.👉 The impact: 📊 Reliable commercial management through the elimination of blind spots in consumption reports. 🚀 Accelerated decision-making thanks to real-time data availability and a culture of continuous improvement.
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Education
- Master - Project and Program ManagementSKEMA2022Ce cursus d'excellence à SKEMA m'a apporté la rigueur méthodologique nécessaire pour orchestrer des transformations globales. Au-delà des outils, j'y ai consolidé une vision stratégique de la valeur : Gouvernance de Programmes : Maîtrise des structures complexes et alignement des portefeuilles sur la stratégie C-Level. Leadership Transverse : Pilotage d'équipes multidisciplinaires dans des contextes multiculturels et compétitifs. Ingénierie de l'Innovation : Capacité à transformer des idées disruptives en projets structurés et rentables.
- Master Customer Relationship ManagementICD2021Expertise en stratégie Customer-Centric et conduite du changement. Ce cursus a forgé ma capacité à placer l'utilisateur final au cœur de la transformation digitale. En tant que PMO, j'utilise ces leviers pour garantir que la structure projet serve directement la performance business et l'adhésion des équipes : Stratégie d’Adoption & UX : Conception de parcours utilisateurs fluides pour maximiser le déploiement des outils (CRM, ERP, IA). Gestion des Parties Prenantes (Stakeholder Management) : Communication d'influence et alignement des besoins entre les directions métiers, l'IT et le client final. Pilotage de la Performance (Data CRM) : Utilisation des indicateurs de satisfaction et de fidélisation pour mesurer le succès réel des programmes de transformation. Résolution de Crises : Médiation et transformation des points de friction en opportunités d'optimisation opérationnelle.
Certifications
- Microstrategy AnalystMicrostrategy2020