About Emmanuel
French
Native or bilingual
Experience
- Mon Assistant Numérique Tours SudTouraine Numérique Conseils SASJanuary 2026 - Today (5 months)Joué-lès-Tours, FranceIT support and training for individuals, professionals, and local authorities.
- SBS SoftwareService Desk ManagerSOFTWARE PUBLISHINGJuly 2023 - December 2025 (2 years and 5 months)Tours, France
- User support for banks (~220 clients, ~45 countries)
- 24/7/365 operation
- Management of 50 employees in France and Morocco
- SBS SoftwareR&D ManagerSOFTWARE PUBLISHINGJanuary 2020 - January 2023 (3 years)Tours, France
- Management of about 20 developers, teams based in France, Spain, Morocco
- Development of a Core Banking System
- V-Cycle Method, Agile Method
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Education
- Master in Operational ManagementESSEC Executive Education2010
- DES Banking Technical InstituteEcole Supérieure de la Banque2003
Certifications
- Collaborative Tools - Google WorkspaceICDL Certification2026
- Computer Essentials - Mac OS Sierra 10.12ICDL Certification2026