Emmanuel Dufour

End-to-end implementation of the BI environment: analysis, development, configuration - SQL Server, SSIS, SSAS (Tabular Cubes), Power BI Service, PowerBI / SSRS Paginated Reports. Over 150 users of reports and cube consumers (connecting via Excel, among others)

Supervision and monitoring of the BI production plan with reports created with Grafana

User training and support

Operational maintenance of the Infor Syteline ERP, development of additional modules, modification of existing components. Expertise in creating/evolving user interfaces with database impacts. Expertise in modifying/creating T/SQL stored procedures

Development of EDI tools between Infor Syteline ERP and numerous portals.

Involvement in the ERP migration project from Quantum to Infor CSI (Syteline) / Oracle P/SQL > SQL server T/SQL: analysis, project monitoring, business team meetings

Operational maintenance of ERP: development of fixes and enhancements: TSQL, Infor CSI: IDO, dataview, .NET scripts. Implementation and BI development: SSIS, SSAS (tabular cubes) and PowerBI

International context: France, USA, and Singapore

Inter-departmental and inter-site collaboration: professional English.

Operational management of an offshore support team (India) for a major group specializing in wines and spirits, as well as for a renowned jewelry brand:

• Incident resolution tracking (Remedy/ServiceNow)

• Monitoring TWS schedules/jobs in the production plan (Datastage/Cognos)

• Steering meetings with clients

• Participation in support committees

• Drafting billing elements and support activity reporting

• Support/corrective maintenance activity for incident ticket management application (QlikView/nPrinting)