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Emmanuel De HemptinneED

Emmanuel De Hemptinne

Strategic Marketing, digital, e-commerce, cx

€700/day
Bruxelles, BE
8-15 years

Average response time: 1 hour

About Emmanuel

Customer Experience Transformation Expert specialized in Strategic Marketing, Digital & E-Commerce +12 years of experience in retail, luxury, e-grocery, telecom, and banking industries. I help understand your market and create sustainable competitive advantage while grabbing low hanging fruit opportunities and capture or protect your revenues. Lead or Support the design and the implementation of your B2B and B2B customer marketing omnichannel strategies. Improve your performance monitoring and voice of customer tool to gain more insight and best fix and reach business and marketing objectives
  • Spanish

    Native or bilingual

  • English

    Fluent

  • French

    Native or bilingual

  • Dutch

    Conversational

Can work on-site
Bruxelles (up to 50km)

Experience

  • Beobank Belgium
    stratetic marketing and projects
    BANKING AND INSURANCE
    October 2023 - March 2024 (6 months)
    Bruxelles, Belgium
    Strategy, digital, customer support, customer journey and customer experience
  • Proximus
    Always on target communication SMB Lifecycle and Fiber
    August 2022 - Today (3 years and 10 months)
    Brussels, Belgium
  • Neo Darwin
    Founder - Freelance Consultant
    July 2015 - Today (10 years and 11 months)
    Brussels, Belgium
    Management consulting expertise & on-field staffing. Customer Experience, Strategic Marketing, Digital & E-Commerce. Improving business performance through customer & employee connected experiences

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Education

  • Business Membership / Expert Member
    Smart Insights
    2020
    Business Membership / Expert Member
  • Business Management
    ESEC Barcelona (ESC Toulouse)
    2007
    Business Management

Skill set (20)

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