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Emmanuel Dalla-MontaED

Emmanuel Dalla-Monta

IT Support Technician Levels 1-2 | Hardware Expert

€500/day
Rive-de-Gier, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Emmanuel

Expert in computer maintenance and technical support, I assist businesses and individuals in managing and resolving their daily digital challenges. My approach is based on two pillars: responsiveness in remote assistance and precision in physical intervention.

My Areas of Expertise:
User Support & Assistance: Handling level 1 and 2 incidents, in person or remotely (experience in call center/helpdesk environment).

Hardware Maintenance (After-Sales Service): Diagnosis and repair of physical workstations under Windows and macOS.

Printing Solutions: Technical specialist for copiers, with particular expertise in the Kyocera range.

Networks & Infrastructure: TCP/IP network configuration and troubleshooting to ensure stable and secure connectivity.

Security & Data: Implementation of backup strategies (NAS and Cloud), deployment of antivirus solutions, and data recovery.

Why collaborate with me?
Whether for a one-off troubleshooting mission, digital training, or complete management of your IT infrastructure, I am committed to providing sustainable solutions adapted to your real needs.

Based in Longes, I work with the flexibility of a freelancer and the rigor of a professional passionate about customer service.

Simplify your IT, entrust me with your technical projects!
  • French

    Native or bilingual

Can work on-site
Rive-de-Gier (up to 30km)

Experience

  • Manu Info Services
    Founder and Manager of the Company
    TECH
    July 2025 - Today (11 months)
    Director of the company MANU INFO SERVICES, which provides computer maintenance, hardware sales, etc.
    Windows Server Patch panel VPN SAN/NAS Synology
  • NUMERIBANK INFORMATIQUE,
    Computer Technician
    TECH
    January 2021 - January 2025 (4 years)
    Saint-Martin-en-Haut, France
    Maintenance, TCP/IP networks, support, deployment, IT asset management, video surveillance, etc.
  • Le Crédit Lyonnais
    Computer Technician
    TECH
    November 2020 - December 2020 (1 month)
    Lyon, France
    Deployment of workstations, user support. Inventory and installation schedule management.

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Education

  • EBP Training
    2023
    Formation EBP
  • – Copier Maintenance
    KYOCERA
    2022
    – Maintenance copieurs

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