Emmanuel C.

• Transformation of the organization and Delivery performance (Strengthening the Result Commitment Capacity, Redesign of Governance, Roles and Responsibilities, Change Management with the CEO, Works Council, CHSCT, Collaborators and Cross-functional Functions, Training, Creation of Project and Expertise sector (approx. 1000))

• INFRA fixed price Delivery (approx. 80, turnover €8.5 million)

• Management of strategic programs (Cybersecurity, Defense, Nuclear - Direct reporting to the General Manager) (€300 million turnover).

• Redesign of the commitment process and best practices with Business Partners (Sales, BU, HR, CFO) to anticipate Delivery challenges from the pre-sales phase.

• Development of KPIs, including financial Scorecard, for monitoring major strategic programs.

• Steering continuous improvement of project management: definition of responsibilities, training, certifications and tutoring.

• Implementation of the digital transformation Build and Service Delivery of Crédit Agricole, Société Générale, Crédit du Nord, La Banque Postale by developing IVRs with voice recognition, Big Data Analytics, Mail, Social Network, Vocal and Chat bots, Voice Authentication. 2017

• Supervision of 15 project managers in onshore/offshore mode using Scrum and V-cycle methodologies.

• Increased the turnover of my portfolio from €6 to €13 million in 2 years while preserving the margin and accelerating sales.