Emmanuel Broyer

Global Digital Services Division - Chanel.com

- UX Designer for cross-functional initiatives on CHANEL.com, contributing to the evolution of the global purchasing experience as part of a central UX team collaborating across all CHANEL divisions (Fashion, Watches & Fine Jewelry, and Fragrance & Beauty).

- English-speaking mission in an Agile and international environment (working with US and APAC hubs)

- UX Lead on cross-functional projects for the global CHANEL.com purchasing journey

- Implementation of a tailored UX methodology and effort estimation for each project, aligned with sprints

- Project scoping with CHANEL division sponsors, Product, and Technical teams

- Co-design and ideation workshops with project partners to gather all business and user requirements

- Production of wireframes for all CHANEL ONE projects

- Iterative collaboration with CHANEL divisions and markets to share project progress and align on key milestones

- Creation of prototypes to better illustrate and test project concepts

- Organization and facilitation of remote user tests, with reporting and recommendations to teams to optimize the experience

- Participation in internal Design team workshops to improve organization and productivity (deliverable management, Design System maintenance, etc.)

- Exploration of opportunities to integrate AI into key user journeys on chanel.com

Product Designer within the core team responsible for the ALL.com booking platform, supporting the continuous optimization of the global booking experience, while also contributing to the integration of new features and the digitalization of additional services.

- English speaking mission in an Agile and international environment (works with worldwide hubs)

- UX lead on cross-functional projects of the ALL reservation process

- UX needs assessment and diagnosis (technical and ergonomic audit, benchmark, positioning)

- Implementation of a UX methodology and costing adapted to each project and based on the sprints

- Design System optimization with the UI and technical teams

- Weekly project based refinements with the technical teams

UX Lead for the creation of a joint startup between Publicis and Orange, responsible for experience team leadership (UX Designers, UI Designers, and UX Researchers), driving UX delivery through team management, methodological guidance, and hands-on involvement in task forces and strategic initiatives, while also contributing to UX missions for other agency clients.

Clients: Voilà - SNCF - Dior - Galeries Lafayette

- Experience team management (UX designers, UI designers and UX Researchers)

- Weekly reporting to the Management Team and Product teams on the task's progress

- Monthly workshop hosting centered on innovation and the latest team's creations

- Advising teams on the preparation and implementation of an adapted UX methodology

- Setting up a Design System with the UI and technical teams

- UX production during Task Force (UX workshops, wireframing, prototypes, test protocols, user tests, restitutions)