Freelancer profile translated to English.
Back to original languageAbout Emmanuel
IT and Telecom expert for businesses
I lead EB Informatique, a company specializing in IT outsourcing, IT maintenance, and telecom solutions. With over 15 years of experience in the pharmaceutical sector as an IT manager, I offer tailor-made services adapted to the needs of VSEs, SMEs, and independent professionals.
My services include:
- Complete IT outsourcing: management of IT infrastructure, fixed and mobile telephony, and networks.
- IT maintenance: rapid troubleshooting, data recovery, and backup management...
- Telecom solutions: fiber, ADSL, VoIP telephony, and unified communications.
- Equipment sales and rental: PCs, servers, peripherals, and network equipment...
Based in Boulogne-Billancourt, I work closely with my clients to offer them personalized and responsive service. Whether you need IT support or an optimized telecom infrastructure, I am here to assist you.
Why choose EB Informatique?
- Local and direct service (no call center).
- Guaranteed responsiveness.
- Personalized and economical solutions.
Contact me to discuss your needs.
French
Native or bilingual
English
Conversational
Can work on-site
Boulogne-Billancourt (up to 50km)
Experience
- EB InformatiqueCEODIGITAL AND ITJune 2024 - Today (2 years)Boulogne-Billancourt, FranceComplete company management: strategic steering, accounting, tax declarations, invoicing, customer reminders, bank management, and cash flow forecasting.IT consulting, sales, and maintenance for VSEs/SMEs: PCs, printers, servers, networks, telephony.IT outsourcing and support: preventive and corrective maintenance, remote control, supervision, backup, and cybersecurity.Telecom operator activity: professional fiber offers, Centrex, mobile telephony, M2M, backup links, subscription management.Development of commercial offers, maintenance contracts, quotes, responses to tenders.Personalized customer relations, local support, regular follow-up, and proactivity.
- ACT PHARMACIEIT ManagerPHARMACEUTICALS INDUSTRYApril 2023 - Today (3 years and 2 months)Paris, France- Management of IT and Telephony infrastructure, PCs, fixed/mobile telephony, printers, copiers, servers.- Training of new employees on the operation of all company IT equipment, follow-up and assistance (remote or on-site).- Remote or on-site monitoring and assistance for software, printers, copiers, PCs, telephones.- Software management, selection, download, installation, updates, assistance with installing software useful for the company's business.- Contract management and relations with service providers, negotiation, selection, implementation, and technical assistance.- Domain name management, purchase, configuration.- Repair of PC hardware, fixed/mobile telephony, printers, copiers.- User monitoring and assistance.
- Pharmacie Référence GroupeIT ManagerPHARMACEUTICALS INDUSTRYSeptember 2007 - September 2022 (15 years)Boulogne-Billancourt, France- Management of IT and Telephony infrastructure, PCs, fixed/mobile telephony, printers, copiers, servers.- Management of multi-site network Paris, Rouen, Martinique, AD, GPO, shared folders.- Training of new employees on the operation of all company IT equipment, follow-up and assistance (remote or on-site).- Remote or on-site monitoring and assistance for software, printers, copiers, PCs, telephones.- Software management, selection, download, installation, updates, assistance with installing software useful for the company's business.- Contract management and relations with service providers, negotiation, selection, implementation, and technical assistance.- Domain name management, purchase, configuration.- Repair of PC hardware, fixed/mobile telephony, printers, copiers.- User monitoring and assistance.
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Education
- ITIL FoundationUdemy2022Principes de la gestion des services IT, cycle de vie des services, amélioration continue des processus.
- Microsoft Office 365 AdministrationMicrosoft Certified Partner2017Gestion des utilisateurs et des licences, déploiement et administration de Teams, Exchange Online et SharePoint.