Emmanuel Aristide Mass-Obenaz

I train new arrivals in all positions, from kitchen to cashier, as well as hygiene compliance. With an ability to learn and grasp information quickly, I am very versatile, punctual, reliable, and always motivated.

I worked very versatilely within the BNP Paribas group in Paris 5-6 as an assistant, meaning I was involved in opening bank accounts for students up to the subscription stage where the advisor would take over to finalize the work for confidentiality reasons. I also acquired knowledge in reception, which developed my skills in customer service and handling the Office suite. I sometimes handled archiving and documentation for my branch manager and managed follow-ups and reminders to clients whose files were incomplete to finalize their account opening.

During my experience as an administrative assistant at the town hall of Pointe-Noire, I actively participated in the smooth administrative functioning of municipal services, supporting staff and service managers.

I was involved in various tasks related to administrative file management, document drafting, and handling user requests. This experience allowed me to develop strong organizational rigor and a good understanding of administrative processes in an institutional environment.

My responsibilities included receiving and processing mail, filing and archiving documents, preparing administrative files, and assisting staff with their daily tasks. I also contributed to welcoming and guiding users, ensuring clear and professional communication.

This position taught me to work in a structured environment, respect confidentiality, manage multiple tasks simultaneously, and adapt to the priorities of public services.