Freelancer profile translated to English.

Description

I am a Customer Support and Virtual Assistant, specializing in email and chat customer support management. I help companies provide a smooth, clear, and professional customer experience, while respecting their tone and processes. Organized, responsive, and autonomous, I ensure serious follow-up of requests and regular communication with my clients.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

SUPER U,
Cashier
AGRICULTURE
July 2025 - August 2025 (1 month)
Le Havre, France
Summer job: Cash register and express checkout management. Customer reception and advice. Stocking and facing products.
Customer service Sales Merchandising Sense of organization CRM
CSE SIDEL,
COMMUNICATION INTERN
April 2025 - June 2025 (2 months)
Le Havre, France
Creation of internal communication materials. Writing and layout of documents for employees. Assistance in disseminating information from the CSE. Participation in the organization of internal projects.
Social networks Event management Canva Instagram Project management
BALENZO,
SALES INTERN
February 2024 - March 2024 (1 month)
Le Havre, France
Sales and customer advice in leather goods and luggage. Stocking and labeling products. Merchandising and product highlighting.
Merchandising Sales Customer service organization package tracking