Freelancer profile translated to English.

Description

I am a 'Service & Experience' Designer based in Paris.

I enjoy projects where I can get to know the user and their needs, transforming ideas into meaningful solutions by blending analysis and creativity.

In 2022, I joined an independent design agency based in Milan as a Service Designer. Over the past three years, I have worked for clients in various sectors (automotive, energy, travel, non-profit, etc.) on projects ranging from optimizing online services, creating engagement and communication plans, designing and executing workshops and events, to website design.

Languages

French
Native or bilingual
Italian
Native or bilingual
English
Native or bilingual
Spanish
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Logotel
Service Designer Freelance
July 2022 - Today (3 years and 11 months)
Milan, Metropolitan City of Milan, Italy
• Customer & Employee Experience: Developing end-to-end experiences (physical, online, or hybrid) to optimize processes, ensuring accessibility, sustainability, and impact measurement.
• Branding & Creative Production: Crafting distinctive brand experiences, from strategic positioning to visual identity and content production.
• Innovative Concept & Service Development: Designing valuable services for people, organizations, and the environment, from concept to market implementation.
AXEL SPRINGER
Digital In-house Consulting & Investment Management
September 2020 - December 2020 (3 months)
Berlin, Germany
• Portfolio management & divestment project support; Deliverables: Investment teaser, Information memorandum
• EdTech & e-recruitment (search and match tech) Market research, key players, technology, analysis & valuation; Deliverables; company profiles/one-pagers, Assessment of strategic fit
GOOGLE
Analyst
June 2019 - August 2019 (2 months)
Singapore
• Market research: Indonesian digital agencies screening, key trends, company profile & segmentation; Deliverable: Database of Agencies
• Training: "Google my Business" digital program in Jakarta