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Emma Cecilia HolmEC

Emma Cecilia Holm

Virtual Assistant

On-demand
Palma de Mallorca, ES
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Emma Cecilia

I am an analytical professional, I consider the particular situation of each client to propose clear and effective solutions, always looking for alternatives that deliver real results to my clients.
Two fundamental qualities define me: empathy and a love for challenges. Empathy drives me to help those in need, and challenges stimulate me to find a solution. From the union of these two qualities, a restless and decisive mind emerges, transforming obstacles into opportunities for improvement.

In every project I accept, this translates into concrete results: I optimize processes and improve the efficiency of tasks, contributing to increased revenue. I always act with initiative and commitment to progress. Additionally, I improve the physical work environment to create a better and more practical work atmosphere.
In my last job, I created records for office accounting, error-free and up-to-date. In income and expense analyses, I point out the origin of variations for consideration and decision-making. Likewise, I recorded every daily consultation and task, allowing me at the end of the year to prepare a report on the most recurring consultations, unforeseen situations to resolve and how they were resolved, and the actual number of tasks completed.

I speak English and Danish fluently, and I can manage projects or coordinate activities in Denmark remotely if necessary, as well as find relevant and reliable data according to each client's needs. I do written and spoken translations in both languages.
  • Spanish

    Native or bilingual

  • English

    Fluent

  • Danish

    Fluent

Remote only
Primarily works remotely

Experience

  • Real Consulado de Dinamarca
    Consular Agent
    November 2022 - November 2025 (3 years)
    Palma de Mallorca, Spain
    For the last 3 years, I worked as a Consular Agent, where my task, besides issuing passports, was to assist citizens in all situations of: emergencies, daily life, or those they could not resolve themselves for any reason. My linguistic skills, my empathy, my interest in research, and my sense of order helped me to carry out my tasks effectively and responsibly, offering close and respectful attention to both the people who needed help and my colleagues.

    GENERAL ADMINISTRATION AND MANAGEMENT
    • Agenda and calendar management
    • Appointment and meeting organization
    • Task and event reminders
    • Email management (reading, filtering, replying)
    • Professional email writing
    • Follow-up of pending tasks
    • Digital file organization
    • Database creation and maintenance
    • Document preparation (Word, Google Docs, etc.)
    • File conversion and editing (PDF, Word, Excel)
    • Internal information control and updating
    • Support in daily administrative tasks.

    RESEARCH AND SUPPORT
    • Internet information search
    • Supplier research
    • Product or service comparison
    • Data collection
    • Basic report preparation

    BASIC FINANCIAL MANAGEMENT(without professional advice)
    • Basic invoicing
    • Invoice issuance and tracking
    • Payment and collection control
    • Expense recording
    • Accounting administrative support

    LANGUAGES:
    English: high level spoken, read, and written
    Danish: high level: spoken, read, and written
    Spanish: native language.
  • Medycsa
    Administrative Assistant
    MEDICAL
    July 2008 - January 2009 (6 months)
    Madrid, Spain
    I have experience in the commercial area. I focus on keeping processes organized, accurate, and efficient, ensuring that each task contributes to the smooth functioning of the department and facilitates clear and reliable decisions for my clients.
    • Managing data updates
    • New client data entry
    • Payment tracking
    • Generation of updated collection documents
    • Generation of administrative and commercial documentation.
    • Review of contracts signed by the sales team to ensure they aligned with the company's offerings and were correctly drafted.
    Attention to detail and quality control Handling of computer tools Text review and editing. Understand client requirements Manage priorities
  • IPEM Nº 206 "Fernando Fader", (Córdoba , Argentina)
    Substitute Teacher in the subject: Technological Education.
    EDUCATION AND E-LEARNING
    July 1999 - November 1999 (4 months)
    Córdoba, Argentina
    Technology teacher for 1st and 2nd year of high school, passionate about motivating students to discover and enjoy technology applied to their environment. My classes are dynamic and interactive, designed to capture students' attention and encourage their active participation.
    I promote ecological awareness and the analysis of real problems, stimulating creativity and the search for innovative and practical solutions with a tangible impact on their learning and environment.
    I teach that every idea can become something valuable, you just need to find the right application for it.
    Capture attention Promote active participation Didactics Adaptability

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Education

  • Architect
    Catholic University of Córdoba
    1997
    Arquitectura, diseño, cálculo, presupuestos, planificación, organización.
  • Excel Course
    AMU Uddanelse
    2015
    Manejo de base de datos, Excel para uso laboral

Certifications

Skill set

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