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Emma GouttebelleEG

Emma Gouttebelle

Administrative and Communication Assistant

€350/day
Narbonne, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Emma

Simplify your daily life and boost your visibility!

Hello and welcome to my profile.

You are an entrepreneur, a small business owner, or self-employed, and you're constantly short on time? Between managing your business, administrative paperwork, and the need to stay visible on social media, your days are too short.

My goal is simple: to become your operational right-hand person to free up several hours a week, allowing you to focus 100% on your core business.

Thanks to my hybrid profile, I support you on two essential pillars for your business growth:

1. Administrative & Organizational Management

Creation, tracking, and follow-up of your quotes and invoices.

Email management, file organization, and agenda management.

Document preparation and client/supplier relationship management.

2. Communication & Community Management

Definition of a tailor-made editorial calendar (LinkedIn, Instagram, Facebook).

Creation of modern and impactful visual content (via Canva).

Writing your posts, moderating comments, and managing private messages (customer service).

Why work with me?
Rigorous, responsive, and organized, I bring a rare dual skill that saves you from hiring two different service providers. Working with me guarantees smooth management, immediate time savings, and a polished professional image online.

My support formats adapt to your needs: hourly, per task, or a monthly package (hour pack) for greater peace of mind.

Let's discuss your needs! Contact me now for a free 15-minute initial consultation.
  • French

    Native or bilingual

Can work on-site
Narbonne (up to 40km)

Experience

  • TPL
    Administrative, Commercial, and Communication Assistant
    ENTERTAINMENT AND LEISURE
    September 2023 - Today (2 years and 9 months)
    11100 Narbonne, France
    Inventory management, invoicing, payment collection, customer reception, order taking, cashier, customer advice, administrative management, after-sales service follow-up, customer discovery.
    Administrative Management Customer Complaint Management Management Assistant Secretarial Services Social Media Management
  • Le Caviste Narbonnais
    Versatile Employee
    July 2022 - February 2023 (7 months)
    11100 Narbonne, France
    Inventory management, stocktaking, invoicing and payment collection management, customer advice, order taking, product presentation, cashier duties, social media communication (Facebook and Instagram).
  • La Grande Brasserie-
    Waitress
    October 2020 - January 2022 (1 year and 3 months)
    11100 Narbonne, France
    Customer reception (in-person and phone), dining room management and service, training new employees, order tracking and restocking, supplier contact, cashier duties and payment collection.

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Education

  • Bachelor of Operational Marketing Management
    Groupe Alternance Narbonne
    2026
    Bachelor responsable
  • BTS in Small and Medium-sized Business Management
    Groupe Alternance Narbonne
    2025
    BTS Gestion de la Petite et Moyenne Entreprise

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