Freelancer profile translated to English.

Description

Hello,

My name is Emma Blavier, with a Master's degree in Strategy & Entrepreneurship, my varied background has allowed me to develop solid expertise in data analysis and project management, while enriching my human skills through my diverse professional experiences in customer relations.

These experiences have not only allowed me to perfect my technical skills but also to develop a great capacity for adaptation and flexibility, which are essential in constantly evolving environments.

I am a freelance virtual assistant and I help entrepreneurs, content creators, and small businesses save time on a daily basis.

What I can do for you:

Email management: sorting, simple replies, organization

Administrative assistance: filing, follow-up, internet research

Organization & planning: agenda management, document preparation

Simple copywriting: Instagram/LinkedIn posts, product descriptions, rephrasing

Transcription: podcasts, interviews, videos, simple subtitles

Digital support: content uploading, small tasks on Canva

Why work with me?

Responsive, organized, and autonomous

Clear communication and respect for deadlines

Solution-oriented: I adapt to your needs

Flexible hours

Rates

Virtual assistance: €18–25/h

Transcription: €1.2 to €2/audio minute

Simple copywriting: €0.08 to €0.12/word or short packages

📩 Feel free to write to me: I respond quickly and am available immediately.

Looking forward to discussing with you soon.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

Le Collectionist, Luxury Villas & Chalet Rentals
Guest Relations Advisor
May 2025 - November 2025 (6 months)
Customer Experience Management: continuous improvement & issue resolution Conflict resolution: complaints, post-stay support
Orange Bank
Performance Manager in Customer Relations
September 2021 - September 2023 (2 years)
Data Analysis: Analyze customer data to identify trends. Performance Reporting: Prepare reports on customer engagement and satisfaction. Customer Segmentation: Develop segmentation strategies to improve service tailoring.
Orange Bank
Performance Manager - Data Analyst
September 2021 - September 2023 (2 years)
93100 Montreuil, France
Data Analysis: Analyze customer data to identify trends and optimize relationship strategies. Performance Reporting: Prepare reports on customer engagement and satisfaction. Customer Segmentation: Develop segmentation strategies to improve service tailoring.