About Emma
English
Native or bilingual
French
Native or bilingual
Experience
- MCDONALD'SEMPLOYEE ATMarch 2024 - January 2025 (10 months)Management of the "drive" system, taking customer orders and transmitting them to my colleagues through an online interface. Customer service management (requests, complaints...). Training of new employees. Preparation of orders for takeaway customers, Uber, Deliveroo etc. delivery drivers, or for my colleagues to take to the dining room. Experience that has helped me gain confidence with customers and overcome my shyness.
- RESTAURANT "BULLE" A FOURVIÈREWAITRESSMay 2023 - May 2023Management of international customers. Fast and efficient service. Close customer relations. Announcement of dishes on offer as well as amuse-bouches and other culinary delights. Good customer interaction. This job also taught me how to manage customers, but also taught me the challenge and speed required in such an establishment.
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Education
- DRIVER'S LICENSE B2024PERMIS B
- GENERAL HIGH SCHOOL DIPLOMA2024BACCALAURÉAT GÉNÉRAL