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Em'Line BissièresEB

Em'Line Bissières

Transformation Projects: Process, Tool & Actor

€750/day
Toulouse, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Em'Line

I like finding solutions, bringing value;
I like achieving results;
I like meeting different people, discovering new ways of thinking, immersing myself in various contexts, grasping their specificities and understanding the challenges;
I like getting people on board and generating energy;
I like actions that have meaning, big ambitions and crazy ideas;
I like feeling the satisfaction of my client and the trust that we have built;

My profile is that of a transformation project manager and covers two groups of skills:
- Those relating to project management with a strong operational dimension: I have had the opportunity to contribute to all stages of a project's life: from gathering requirements to supporting users, and this within the framework of different management methods (V-cycle or Agile - PSM and PSPO certified)
- Those relating to change management: from auditing the existing situation, impact analysis to the implementation of the plan and user training

This expertise is accompanied by two specialties:
- A business specialty: human resources. I have held various responsibilities in the field of talent management for 12 years
- A technical specialty: information systems applied to HR. I have led various HRIS implementation projects, particularly in the context of process digitization;

My main added value, in my opinion, consists in enabling the various stakeholders to better understand each other and together achieve the set objectives.

I propose to share, for the duration of a project, an experience during which we will implement a value-driven management strategy, we will carry out the actions and we will establish the trust necessary to achieve your transformation objectives, knowing that these may change before they have been achieved 😉
  • English

    Fluent

  • Spanish

    Fluent

  • French

    Native or bilingual

Can work on-site
Toulouse (up to 50km), Bordeaux (up to km), Montpellier (up to km)

Experience

  • Agence Nationale de la Cohésion des Territoires (ANCT)
    Consultant in democratic engineering
    PUBLIC SECTOR
    June 2020 - September 2020 (4 months)
    Paris, France
    As part of a service platform project in democratic engineering for local authorities, I am managing activities relating to the design and referencing of a dynamic directory of consultation stakeholders

    • Gathering requirements from the territories (user workshops)
    • Defining the search path for directory users (UX)
    • Sourcing the database of potential actors (600 entries)
    • Designing the actor qualification questionnaire (mirroring the user journey)
    • Facilitating the validation of the tool with project partners: DE, DO, ICPC, CDC
    • Assistance in decision-making regarding the choice of actor profile design (benchmark, model)
    • Sending the questionnaire, telephone follow-up and consolidation of information received
  • AIRBUS
    Project Manager / HRIS Consultant / Product owner
    CONSULTING AND AUDITS
    July 2016 - March 2020 (3 years and 9 months)
    Toulouse, France

    July 2019 to March 2020 - Employee support department (ZIMHS)
    -----------------------------------------------------------------------------
    => Product Manager Support: Coordination of level 1 and 2 support teams as part of the production launch of a project to digitize HR processes
    => AGILE management

    • Restoration plan for a support service that meets the objectives (crisis mode)
    • Promotion and support of the change in culture of the actors: “from project to product” (Agile)
    • Link with nearshore support teams
    • Feasibility study on the implementation of Service Now (ticket management tool)


    January 2018 to June 2019 - Digitization of HR processes: training process (ZIMHG)
    -----------------------------------------------------------------------------
    => Product owner: Development of a training cockpit for Production Managers
    => Technology: Cornerstone (interfaced with Workday - AGILE management)

    • Identification of customer and user expectations
    • Description of “user stories” + acceptance criteria
    • Prioritization and management of the Product backlog
    • Definition of the roadmap
    • Participation in Agile ceremonies, coordination of teams and monitoring of developments
    • Communication on product progress to stakeholders
    • Collection of customer feedback
    • Carrying out tests and validating non-regression; Organization and facilitation of user/business tests
    • Design of support materials and facilitation of training sessions


    July 2016 to December 2017 - Digitization of HR processes
    -----------------------------------------------------------------------------
    => Business Improvement Manager: specifications, CORNERSTONE design tests, implementation of the Training module
    => Agile management
  • NORTHGATE ARINSO (HRIS consulting Group)
    HRIS functional consultant
    DIGITAL AND IT
    October 2008 - June 2016 (7 years and 9 months)
    Toulouse, France
    AIRBUS GROUP - HR Digital / Solution work package; from February 2016 to June 2016
    > WORKDAY Implementation; Release 1 (Core HR, Talent profile, Perf&Goals, Learning, Development)
    Change Requests Leader: management of change requests on the project, coordination of stakeholders

    FLEXI FRANCE- TECHNIP Group / Human Resources Department - Le Trait (Normandy); from July to November 2015
    > Redesign of the skills repository for OETAMs; Design of a new skills assessment process
    Project manager

    AIRBUS GROUP- HR Process Solution & Integration team - Toulouse; from March 2013 to June 2015
    > Implementation of a new tool and a new annual interview management process for Executives (MBO)
    > Carrying out a gap analysis between the client process and the standard “Perf & Goals” process of SFSF
    Business project manager: management of business needs, management of a team of 3 people, project managed in AGILE mode

    ASTRA ZENECA- Shared Services Center - Buenos Aires / Argentina; September 2014
    > Training of level 1 support teams on behalf of the client ASTRA ZENECA on WORKDAY HCM
    Trainer: facilitation of 2 one-week sessions in Spanish

    AIRBUS DIVISION - Competence & learning centers of expertise – Toulouse; from January 2011 to March 2013
    > Deployment of a new tool and a new training needs management process on the division
    Solution deployment coordinator: deployment of a new version of the tool
    Change management consultant: identification and implementation of the change management plan

    EADS - HR Process Solution & Integration team – Toulouse; from December 2008 to December 2010
    > Implementation of a new training needs management tool for the Group (LMS: TNM/LSO – SAP R3)
    HRIS consultant: validation of business specifications and management of acceptance tests

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Education

  • Baccalauréat Série C
    Lycée Saint Caprais - AGEN
  • Master's Degree in Business Law
    Université de BORDEAUX I

Certifications

  • Cornerstone - Learning specialist
    CSOD
    2018
  • MBTI
    Osiris, Paris
    2006

Skill set (57)

Categories