Freelancer profile translated to English.

Description

Independent bank and client relations tele-advisor & back-office, specializing in remote client relations, management of regulated files, cancellations, and debt collection. Autonomous, rigorous, and immediately operational in teleworking.

Industry field of expertise

Languages

French
Native or bilingual
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

Assurcompagnon
Insurance Manager / Back-office – Cancellation & Debt Collection / Team Leader
BANKING AND INSURANCE
May 2025 - Today (1 year and 1 month)
Management of contracts and cancellation requests
• Processing and follow-up of debt collection files
• Written and telephone customer relations
• Application of insurance regulatory procedures
• Monitoring of activity indicators and reporting
• Team supervision and coordination
Phone Reminders Client Follow-up Customer Relationship Management Debt Collection Team Management
Manpower
Recruitment Officer • Recruitment •
June 2022 - September 2022 (3 months)
Beaune, France
Finding companies to offer more job opportunities.
Also finding temporary workers, often at the last minute, for employers.
Cléia
Temporary Purchasing Assistant
May 2022 - June 2022 (1 month)
Nolay, France
Management of customer invoices. Checking the receipt of packages in order to process payments for received items.
Administrative management.