Emilie Ripert

- External Communication:

*FOS new brand launch pack: creation, writing, printing, assembly, and launch to clients, partners, sales force, and internally. The pack contained pen samples distributed to 30,000 people. Collaboration and follow-up with numerous internal and external stakeholders.

*FOS presentation tri-fold: creation, writing, printing, assembly, and launch to clients, suppliers, and the sales force. Work with external parties for graphic design and assembly.

*Update of the FOS institutional brochure

*Creation of monthly or quarterly catalogs and offers: product selection with approval from the Purchasing department, layout, proof checking.

- Web Communication:

*Creation, writing, and online publication of the "Eco-Citizen Guide at the Office"

*Newsletters, emailing to clients and the sales force to highlight specific offers/products

*Writing articles for publication in specialized magazines

- Internal Communication:

*Writing specialized technical sheets for the sales force to highlight new products (Collect Box, back pain..)

- Social Networks:

*Creation, launch, and management of FOS accounts, definition of editorial line, collaboration with involved teams (graphic designers...)

- Website:

*Update of website pages and offers

*Verification and correction of information and documents published online

- Planning Management and Follow-up:

*Adherence to deadlines internally and with various external stakeholders.

- Management: daily team management, recruitment, objective setting, reporting to management

- Customer Relationship Management: daily contact, sales development, dispute resolution

- Operational Management: campaign management and selection, monitoring and analysis of KPIs and overall results, A/B testing, marketing pressure

- Financial Management: budget management and adherence, invoicing and client follow-up

- Deliverability, routing, segmentation, and retargeting

- Languages: daily use of Italian and English.