Freelancer profile translated to English.

Description

A professional in the dental sector for over 15 years, I have mastered all key positions within a dental practice or center. My experience has given me a comprehensive understanding of organization and management, with in-depth expertise in:

• Telephone reception: welcoming patients, appointment management, coordination between practitioners and patients.

• Complete management of third-party payments (mutual insurance, statutory health insurance, supplementary health insurance).

• Monitoring and follow-up of patient outstanding payments, with rigor and diplomacy.

• Administrative and operational management as a center director: team management, schedule optimization, financial and relational flow supervision.

Versatile, organized, and autonomous, I can assist with one-off missions or long-term support, in person or remotely.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Marseille (up to 50km)

DENTYLIS-Paris
DENTAL CENTER DIRECTOR
May 2019 - April 2022 (2 years and 11 months)
• Third-party payment management
• Staff management
• Care coordinator
• Opening of new group centers
• Mutual insurance agreements
• Trainer for Galaxie software
dentaire
Consulting
MEDICAL
January 2025 - Today (1 year and 5 months)
Marseille, France
Training and consulting
Reception support
Email management
Reporting
Telephone reception
Consulting Training Support
Dentylis
DENTAL CENTER DIRECTOR
May 2025 - Today (1 year and 1 month)
Ensuring patient coverage, well-being, and loyalty. Guaranteeing the quality of service and care under my responsibility, in compliance with values and quality requirements. Implementing internal protocols and procedures. Operationally managing the Center, ensuring its optimal functioning and profitability by supervising teams and directing activities. in and at