Freelancer profile translated to English.

Description

Do you want to increase your visibility on social media and attract more clients? I will help you create your social media strategy and manage your online presence.

A graduate Community Manager with a Master's degree in Community Management and 20 years of experience in professional relations, I create effective strategies tailored to business objectives.

Since September 2025, I have been assisting companies and entrepreneurs in developing their brand awareness and communication on social media.

I can help you:

- Increase your visibility on Facebook, Instagram, and TikTok

- Build a clear and effective social media strategy

- Create content adapted to your audience

- Manage and foster your community

- Improve your brand image and digital presence

I offer two types of support:

1️⃣ Creation of your social media strategy

I will develop a complete strategy (audit, positioning, editorial line, content planning, and recommendations) that you can then apply yourself autonomously.

2️⃣ Management of your social media

I will take charge of content creation, publishing, community management, and performance analysis.

My services include:

- Audit of your social media

- Digital communication strategy

- Editorial calendar

- Content creation (posts, visuals, carousels, videos, and reels)

- Account management and engagement

- Reporting and performance analysis

My added value: a strategic, human, and results-oriented approach, combined with solid customer relations experience and constant monitoring of digital trends.

My goal: to help you gain visibility, grow your community, and transform your online presence into a real growth lever.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Annemasse (up to 50km)

E.KOM,
Freelance Community Manager
CONSULTING AND AUDITS
September 2025 - Today (11 months)
Annemasse, France
I assist brands, entrepreneurs, and companies in developing their social media strategy to strengthen their online presence. I focus on creating content adapted to each platform (Instagram, TikTok, LinkedIn), community management and engagement, as well as implementing structured editorial calendars. I also analyze the performance of actions taken to optimize visibility, engagement, and brand image on social media.
TikTok Instagram Facebook Content Creation Social Media
LA POSTE,
Professional Client Manager
RETAIL (SMALL BUSINESS)
January 2022 - November 2025 (3 years and 10 months)
Annemasse, France
Support and training for professional clients in the use of digital services and tools. Facilitating discussion sessions to improve customer experience and strengthen trust. Analyzing business needs and proposing solutions tailored to their objectives. Contributing to customer loyalty and portfolio development, in collaboration with teams, to achieve commercial and satisfaction goals.
Sales Negotiation Customer Satisfaction
LA POSTE,
B2B Customer Advisor
September 2007 - December 2021 (14 years and 3 months)
Rennes, France
Greeting, advising, and assisting clients face-to-face and remotely. Educating on offers, services, and usage. Developing a lasting relationship of trust. Contributing to a positive and high-quality customer experience.